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Field Service Consultant

🕒 25 days ago
Automotive RepairTechnical AssistanceProblem-solvingCustomer Experience Improvement

📜 Description

  • Assess and solve technical escalations in automotive repairs.
  • Provide online and in-dealership technical assistance to dealership technicians.
  • Lead discussions as a subject matter expert on automotive issues.
  • Consult with dealerships on repair order documentation and facility inspections.
  • Analyze repair shop processes and suggest improvements for customer experience.

🛠️ Requirements

  • High school diploma or GED required.
  • 2 to 4 years of automotive experience required; ASE certification preferred.
  • Dealership experience is necessary.
  • Field-related management experience preferred.
  • Ability to analyze and document vehicle case updates using Microsoft Excel.
  • Strong communication skills for conveying technical information.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Manage recall requirements and ensure completion of Required Service Updates (RSU).

Benefits

  • Vision Insurance
  • 401k Savings Plan
  • Disability Insurance plans
Tomra

Außendiensttechniker

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As a Field Service Technician, you will install, maintain, and troubleshoot TOMRA sorting machines on-site, ensuring minimal downtime and high customer satisfaction.

📍 🇩🇪 Zeven - Remote💼 Full-Time🎹 Mid-level🛠️ Field Service Engineer📢 🇬🇧 English Required📢 🇩🇪 German Required
Field ServiceMechanical EngineeringElectromechanical TroubleshootingPreventive Maintenance
Tomra

Außendiensttechniker

Tomra👥 501 - 1000 employees🏢 Industrial Automation
🕒 4 days ago

As a Field Service Technician, you will install, maintain, and troubleshoot TOMRA sorting machines on-site, ensuring minimal downtime and providing customer training.

Field ServiceMechanical EngineeringElectromechanical TroubleshootingPreventive Maintenance
Tomra

Außendiensttechniker

Tomra👥 501 - 1000 employees🏢 Industrial Automation
🕒 4 days ago

As a Field Service Technician, you will install, maintain, and troubleshoot TOMRA sorting machines on-site, ensuring minimal downtime and high customer satisfaction.

Mechanical EngineeringField ServiceTroubleshootingPreventive Maintenance

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