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French Speaking Customer Experts for messaging app - Work In Athens, Greece

🕒 24 days ago
📍 🇬🇷 Greece +5 - Remote?🎹 Mid-level🛟 Customer Support Specialist📢 🇫🇷 French Required💼 Full-Time
FrenchEnglishCustomer SupportChat Support
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📜 Description

  • Support users of a global messaging platform.
  • Resolve technical inquiries and account concerns through chat and messaging.
  • Maintain high standards of support quality and efficiency.
  • Escalate complex issues and share insights on user trends with cross-functional teams.
  • Help foster a safe, positive community and improve support processes.
  • Stay current on app features and platform guidelines.

🛠️ Requirements

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Strong command of English for international team communication.
  • Valid EU passport (mandatory requirement for visa processing).
  • A genuine interest in the social media industry and digital communication trends.
  • Excellent problem-solving skills and a proactive, customer-focused mindset.
  • Ability to relocate to Athens, Greece for this on-site position.

✨ Benefits

  • Competitive Monthly Salary plus 13th and 14th salaries paid as annual bonuses.
  • Monthly Performance Bonus tailored to individual and team success.
  • Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
  • Comprehensive health insurance and additional social benefits.
  • Fully Paid professional training program to set you up for success.
  • Career growth opportunities within a major social media industry leader.
Full job description

French Speaking Customer Experts for messaging app

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating life-changing career moves, particularly for those seeking professional opportunities in Europe's most vibrant hubs.

Job Overview

We are currently seeking talented professionals for the French Speaking Customer Experts for messaging app position in Greece, a unique role within the dynamic social media industry. This is an excellent opportunity to join a high-growth environment while enjoying the Mediterranean lifestyle, making it one of the most sought-after French-speaking jobs currently available.

Key Responsibilities

  • Provide world-class support to users of a leading global messaging platform within the social media industry.
  • Resolve technical inquiries and account-related concerns via chat and messaging interfaces.
  • Ensure user satisfaction by maintaining high standards of quality and efficiency in every interaction.
  • Collaborate with cross-functional teams to escalate complex issues and provide insights into user trends.
  • Foster a positive and safe community environment for all users of the messaging app.
  • Contribute to the continuous improvement of customer support processes within the social media sector.
  • Stay updated with the latest app features and platform guidelines to provide accurate assistance.

Requirements

  • Native or fluent French (spoken and written) is mandatory for this role.
  • Strong command of English for international team communication.
  • Valid EU passport (mandatory requirement for visa processing).
  • A genuine interest in the social media industry and digital communication trends.
  • Excellent problem-solving skills and a proactive, customer-focused mindset.
  • Ability to relocate to Athens, Greece for this on-site position.

Benefits

What We Offer

  • Competitive Monthly Salary plus 13th and 14th salaries paid as annual bonuses.
  • Monthly Performance Bonus tailored to individual and team success.
  • Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
  • Comprehensive health insurance and additional social benefits.
  • Fully Paid professional training program to set you up for success.
  • Career growth opportunities within a major social media industry leader.
  • And Much More...

Life in Greece

Embarking on one of these French-speaking jobs in Greece means more than just a career step; it is an immersion into a rich cultural heritage and a world-famous sunny climate. Greece offers a perfect harmony of ancient history and modern city life, making it a dream destination for young professionals seeking adventure. Whether you are exploring the historic landmarks or enjoying the vibrant nightlife, the quality of life in Greece is truly unmatched.

With a comprehensive relocation package, starting your new journey in Greece is seamless and stress-free. Indulge in world-renowned cuisine, enjoy the crystal-clear waters of the Aegean Sea, and join a thriving international community that makes Greece one of the most welcoming countries in Europe. Apply today to secure your future in this beautiful Mediterranean paradise.

How to Apply

If you are ready to take the next step in your career and join a world-class team, we invite you to apply now for the French Speaking Customer Experts for messaging app position in Greece. Our team at Mercier Consultancy Group is eager to review your application and guide you through our professional recruitment process. Take advantage of these incredible Jobs in Greece today.

Best regards,
The Recruitment Team at Mercier Consultancy Group

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