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Moderation Specialist
📅 Nov 27, 2025
Content ModerationCommunity GuidelinesInvestigative SkillsInterpersonal Skills
📜 Description
- Review user generated content according to our community guidelines with speed and quality.
- Investigate and resolve internal and external reports.
- Escalate relevant issues to the appropriate stakeholders and collaborate with others to ensure product safety.
🛠️ Requirements
- English mastery: Upper intermediate level (C1).
- Ability to work in different shifts and days, including night shifts and weekends (40h per week).
- Attentive to details and able to follow strict guidelines.
- Good interpersonal skills.
- Prior experience in a trust & safety field is a plus.
- Mastery of other languages is a plus.
✨ Benefits
- Full remote work.
- Competitive compensation with a service contract.
- Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
- Annual allowance for home office improvements
- Sports activities
- Equipment upgrades
- Investment in development: paid language courses and access to learning platforms.
- Mindfulness benefit, including psychological support with 50% coverage.
- Career growth opportunities in a fast-scaling project.
- Culture of recognition through a peer reward program.
Full job description
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
The Moderation team is a rapidly growing team made up of passionate people from diverse backgrounds and cultures, whose main goal is simple: a clean & safe platform. Our 5 sub-teams work 24/7 to eliminate any kind of harm to ensure positive user experience.
As a Moderation Specialist, you would be contributing to this mission by reviewing user submitted content according to our guidelines.
Job Responsibilities
Review user generated content according to our community guidelines with speed and quality;
Investigate and resolve internal and external reports;
Escalate relevant issues to the appropriate stakeholders and collaborate with others to ensure our products' safety.
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