Manage e-commerce website operations, customer inquiries, product listings, pricing, inventory, and promotional campaigns while coordinating with internal teams, suppliers, creators, and logistics partners.
TikTok Shop Manager
๐ Description
- Oversee daily TikTok Shop operations and coordinate with TikTok representatives and partners.
- Create, maintain, and optimize product listings and catalog structure.
- Coordinate creator and affiliate campaigns to promote products.
- Organize workflows, build scalable processes, and improve operational efficiency.
- Track performance and report on sales and key performance indicators.
- Transition into overseeing a team, delegating work, and supporting accountability as the function grows.
๐ ๏ธ Requirements
- Experience with Amazon Seller Central or Amazon MCF.
- Experience with US fulfillment platforms (Amazon MCF, Flexport, ShipBob, etc.).
- Experience creating SOPs and training team members.
- Experience launching or scaling TikTok Shops from scratch.
- Multi-brand agency experience.
- Growth in GMV or monthly sales.
- Successful affiliate recruitment and creator management.
- Case studies from US TikTok Shop brands.
- Apparel or footwear success stories.
- Portfolio, dashboards, screenshots, or performance reports showing TikTok Shop results.
โจ Benefits
- Remote Work: Work from anywhereโour team is global, and we value work-life balance.
- Growth Opportunities: As a key player i youโll have the chance to shape your role and grow with us.
- Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
Full job description
TikTok Shop Manager (apparel and footwear)
Location: Remote
Schedule: East Coast Time Zone (Monday - Friday 9-5 Full-Time)
USD Rate: $1,920 ($12 per hour) (based on experience, possibly more)
We're looking for an experienced TikTok Shop Manager to lead and grow TikTok Shop operations for US-based apparel and footwear brands. This is a hands-on role requiring proven experience managing the TikTok Shop backend, affiliate programs, creator collaborations, product operations, and sales growth.
The ideal candidate has a strong track record of scaling TikTok Shops, understands the US eCommerce market, and can demonstrate measurable business results.
Role Overview
As a TikTok Shop Manager, you will be responsible for managing and optimizing the TikTok Shop account, coordinating across internal teams and TikTok representatives, and ensuring smooth day-to-day operations. You will play a key role in organizing workflows, improving listings, and building scalable processes.
Key Responsibilities
TikTok Shop Management
- Oversee daily operations of the TikTok Shop account
- Coordinate directly with TikTok representatives and partners
- Manage product listings, updates, and optimization
Listing & Catalog Management
- Create and manage new product listings
- Ensure accuracy, completeness, and performance optimization of listings
- Organize catalog structure for scalability
Creator & Affiliate Coordination
- Work with creators and affiliates to drive product promotion
- Coordinate campaigns and ensure smooth execution
- Support relationship management with creators
Operations & Process Building
- Clean up and organize existing workflows and systems
- Build processes to support scaling the TikTok Shop operation
- Identify inefficiencies and implement improvements
Team Leadership (Future Growth)
- Transition into a management role overseeing a team
- Delegate tasks and ensure accountability across team members
- Help build and scale the TikTok Shop function internally
Tools & Environment
- TikTok Shop Seller Center
- Communication tools (Slack, email, etc.)
- Amazon MCF (Multi-Channel Fulfillment)
Requirements
Must-Haves (Non-Negotiable)
- 2+ years of hands-on TikTok Shop backend management experience.
- Experience managing US-based TikTok Shop brands.
- Experience in Apparel, Fashion, or Footwear brands.
- Proven experience building and managing TikTok Affiliate Programs.
- Experience working with creators/influencers at scale.
- Strong understanding of TikTok Shop operations, promotions, fulfillment, and seller tools.
- Experience managing multiple brands or multiple TikTok Shops.
- Strong analytical skills and KPI reporting.
- Excellent English communication skills.
Highly Preferred
- Experience with Amazon Seller Central or Amazon MCF.
- Experience with US fulfillment platforms (Amazon MCF, Flexport, ShipBob, etc.).
- Experience creating SOPs and training team members.
- Experience launching or scaling TikTok Shops from scratch.
- Multi-brand agency experience.
Ideal Candidate Profile
- Growth in GMV or monthly sales.
- Successful affiliate recruitment and creator management.
- Case studies from US TikTok Shop brands.
- Apparel or footwear success stories.
- Portfolio, dashboards, screenshots, or performance reports showing TikTok Shop results.
Benefits
- Remote Work: Work from anywhereโour team is global, and we value work-life balance.
- Growth Opportunities: As a key player i youโll have the chance to shape your role and grow with us.
- Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lagoโs Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.
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