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Retail Operations Intern

📅 Apr 4, 2023
Retail OperationsStore OperationsReplenishment CoordinationReturns Processing
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📜 Description

  • Assist with day-to-day Retail Department tasks and store managers’ operational and administrative needs.
  • Coordinate with stores and the warehouse to support on-time replenishments.
  • Process and monitor store returns, tracking progress and resolving issues.
  • Coordinate with teams to support new store openings.
  • Execute internal orders across departments, considering warehouse capacity and stock levels.

🛠️ Requirements

  • Currently enrolled in university
  • Fluent in English, both verbal and written - additional languages are a plus, not required
  • Proficiency in Microsoft Office - particularly Excel (VLOOKUPS, Pivot Tables)
  • Proactive, organized, analytical mindset, ability to work independently, and strong attention to detail
  • Strong interest in analysis and applications
  • Excellent interpersonal skills - ability to communicate openly, clearly, and constructively
Full job description
ABOUT THE BRAND
At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”
Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.
We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.
Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 35 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.
Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.
We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our karllagerfeld.com flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.
We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

THE ROLE:
We are seeking an enthusiastic and driven individual to join our team as a Retail Operation Intern. In this role, you will support the daily operations of the retail department while gaining valuable hands-on experience in the industry. You will have the opportunity to learn from experienced professionals in the industry and gain valuable skills that will benefit you throughout your career.
ABOUT THE BRAND   At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”   Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.   We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.   Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 35 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.   Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.   We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our karllagerfeld.com flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.   We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection. Start date: October 12th  / 6 months / Full-Time   Please note that we can only consider your application if you are enrolled for the full duration of your internship at your school or university. Also, due to Dutch legislation, you have to be in possession of  European nationality or study in the Netherlands. Why #TEAMKARL? (HQ) ·        Opportunity to make an impact ·        Working in the heart of Amsterdam ·        And exclusive sample sales only for #TEAMKARL     JOIN #TEAMKARL The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today.     At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.     IMPORTANT NOTICE REGARDING JOB POSTINGS   Please be advised that all legitimate job opportunities at KARL LAGERFELD are published exclusively on our official careers page and on selected partner platforms that redirect directly to our career site.   We strongly recommend applicants to only apply through our verified channels and remain vigilant against unofficial job offers.   KARL LAGERFELD will never request any form of payment during the recruitment process.   If you come across suspicious job postings or receive unexpected communication about a position, please contact us immediately at career@karllagerfeld.com

Responsibilities:

  • Assist with day-to-day tasks within the Retail Department
  • Provide support to the Retail Operations department, including assisting store managers with operational and administrative tasks
  • Collaborate with stores and the warehouse to ensure on-time replenishments
  • Process and monitor store returns, ensuring proper tracking and issue resolution
  • Support the opening of new stores by coordinating with various teams
  • Coordinate cross-functionally to execute internal orders for different departments, considering factors such as warehouse capacity and stock levels
  • Skills, Education & Experience

  • Currently enrolled in university
  • Fluent in English, both verbal and written - additional languages are a plus, not required
  • Proficiency in Microsoft Office - particularly Excel (VLOOKUPS, Pivot Tables)
  • Proactive, organized, analytical mindset, ability to work independently, and strong attention to detail
  • Strong interest in analysis and applications
  • Excellent interpersonal skills - ability to communicate openly, clearly, and constructively
  • Profile:

  • Able to work independently as well as in a team
  • Able to work in an international work environment
  • Interest & passion for the fashion industry
  • Flexibility, adaptability, and a positive "can-do" attitude are a must
  • Ability to prioritize and multitask
  • Detail-oriented and proactive individual who is eager to learn and contribute to the success of our team.
  • Supply chain/logistics related study
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