About the Role :
The position plays a key role in the sales organizations growth and success. You will work closely with sales and account management teams to ensure we are handling renewals in an appropriate and timely manner. You will be responsible for creating basic and complex quotes, handling the deal closing process, and managing closed/won opportunities in our CRM. This position will require significant multi-tasking and willingness to take on various sales-related responsibilities as assigned.
Manage renewals within working hours, and assist with Deal Structuring, Quoting and Pricing, Special Terms, Auditing Deals, Exception Approvals Management, and working closely with the Billing and Account Management team
Track, Manage, and Execute renewals across the Americas
Assist with customer retention efforts alongside the Account Management and Account Services team
Partner and collaborate with cross-functional teams including Sales, Finance, Accounting, Billing, Operations and Legal to review and prepare approval requests for non-standard deal elements and critical processes
Anticipate Customer Revenue teams' business needs through regular participation in pipeline reviews and forecast calls
Communicate effectively with internal stakeholders including Account Managers and Sales Management
Approve/Reject/Escalate proposals based on thorough analysis and business judgment
Opportunistically support strategic insights for the Customer Revenue team by surfacing customer expansion opportunity and risk through data
3+ years Deal Desk, Renewals, Legal, Contract Management, Sales Operations, Finance experience, preferably within a SaaS environment.
Excellent understanding and ability to either drive or facilitate required optimization in Salesforce
Excellent understanding of subscription-based pricing, professional services, support fees
Strong understanding of revenue recognition considerations required.
Strong financial modeling and analysis skills; program and project management skills required.
Excellent written and verbal communication skills; Must be comfortable presenting business cases and complex pricing proposals to senior executives.
Experience with Salesforce.com and CPQ quoting and exception approval workflow systems.
Highly skilled in being the primary orchestration point for deal construction and deal governance across many cross-functional segments
Excellent comprehension of detailed pricing models and strategies
Sound decision-making and strategic planning skills to recommend the best course of action for complex pricing situations
Critical thinking and change management skills within dynamic organizations
Ability to prioritize and work in high volume environment
Ability to work well with cross functional teams (Sales, Finance, Accounting, Billing, Operations and Legal) and influence as well as build relationships with these teams.
The Business Operations Manager, Partnerships will drive business strategy, data insights, and process transformation to enhance the effectiveness of the Partnerships organization.
Manage campaign setup and performance operations, coordinate best practices across departments, troubleshoot technical issues with Product and Engineering, and help improve processes and tools that reduce errors and costs.
Manage campaign setup in the Ibotta application, coordinate operational procedures across teams, troubleshoot technical issues with Engineering and Product, and help improve targeting and reduce errors.
Lead cross-functional operational improvements by mapping workflows, identifying bottlenecks, and implementing AI-enabled, automated solutions that improve efficiency, accuracy, and business outcomes.
Leads cross-functional operational improvements by mapping workflows, identifying bottlenecks, and implementing AI-enabled, automated solutions that improve efficiency, accuracy, and business outcomes.
