As a Senior Presales Engineer, you'll partner with Account Executives to lead pre-sales activities, guide customers in using Twilio's APIs, and deliver engaging product demonstrations.
NA A&PS Presales Solution Architect
📜 Description
- Architect comprehensive technology solutions aligned with customer business objectives.
- Lead presales technical engagement to define requirements and develop solutions.
- Create and refine technical proposals that communicate business value.
- Translate customer objectives into scalable technical architectures.
- Conduct technical presentations and workshops to demonstrate solution value.
- Identify new business opportunities and strengthen relationships with executives.
🛠️ Requirements
- Education: A bachelor's degree in a technical discipline or equivalent technical qualifications. An advanced degree in technology is preferred.
- Professional experience: Typically 8–12 years of IT experience, with a strong focus on technical consulting, solution architecture, presales, and consultative solution selling.
- Technical expertise: Advanced understanding of enterprise technology portfolios, including hardware, software, cloud solutions, infrastructure, services, and integrated technology ecosystems.
- Solution architecture: Proven ability to design scalable technical architectures that align with business requirements, integrate multiple technologies, and support measurable customer outcomes.
- Presales experience: Demonstrated experience leading solution configurations, technical demonstrations, proof-of-concept projects, customer workshops, and solution walkthroughs.
- Cloud and as-a-service knowledge: Strong understanding of as-a-service business models, consumption models, integrated technology ecosystems, and how to align solution offerings with customer priorities and expected outcomes.
- Consultative selling: Advanced skills in value-based selling, technical discovery, whiteboarding, objection handling, negotiation support, and helping customers make informed purchasing decisions.
- Business and financial acumen: Ability to connect technology investments to business strategy, customer KPIs, total cost of ownership (TCO), return on investment (ROI), financial models, and revenue-generation objectives.
- Sales pipeline management: Experience supporting account planning, opportunity qualification, sales forecasting, CRM documentation, pipeline development, and deal progression.
- Executive communication: Excellent written and verbal communication skills, active listening, persuasive storytelling, and the ability to explain complex technical concepts to both technical and nontechnical audiences.
✨ Benefits
- Competitive compensation: Annual on-target earnings range from $172,000 to $355,000 in California and $151,500 to $355,000 in Virginia, Texas, Illinois, and the District of Columbia.
- Performance-based compensation: Target compensation consists of approximately 80% base salary and 20% target-level sales compensation, assuming achievement of 100% of the sales plan.
- Comprehensive health coverage: Access to benefits supporting physical, financial, and emotional well-being for employees and their families.
- Professional development: Career development programs
- Learning opportunities
- Remote work flexibility: Primarily home-based work, with flexibility to manage professional responsibilities and personal needs.
- Inclusive workplace: A culture that values diverse backgrounds, individual perspectives, collaboration, and equal employment opportunities.
- Career growth opportunities: The opportunity to work with enterprise customers, emerging technologies, strategic partners, and multidisciplinary teams.
- Meaningful customer impact: Help organizations modernize their IT environments, accelerate digital transformation, and turn technology investments into measurable business value.
Full job description
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a NA A&PS Presales Solution Architect based in the United States.
The NA A&PS Presales Solution Architect will play a strategic role in designing innovative technology solutions that address complex customer challenges and deliver measurable business outcomes. Working closely with sales teams, enterprise customers, and technology partners, you will translate business objectives into scalable architectures spanning hardware, software, cloud services, and as-a-service offerings. You will lead technical discovery, develop compelling solution proposals, and demonstrate how integrated technologies can improve performance, efficiency, and return on investment. By combining deep technical expertise with consultative selling and commercial insight, you will help customers navigate digital transformation and make informed technology decisions. You will also contribute to account strategy, identify new business opportunities, and strengthen relationships with senior executives and key stakeholders. This fully remote position offers the opportunity to influence enterprise technology strategies, collaborate across multidisciplinary teams, and support business growth in a rapidly evolving IT landscape.
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