Strengthen organizational culture and employee experience by analyzing workforce feedback, shaping engagement initiatives, enabling managers, and partnering across teams to turn insights into measurable improvements.
Culture & Teammate Experience Operations Manager
📜 Description
- Develop strategies to evaluate engagement programs, workplace interventions, and enterprise initiatives.
- Analyze organizational metrics and teammate feedback to identify trends, root causes, and actionable recommendations.
- Partner with HR and cross-functional stakeholders to create engagement tools, resources, and interventions.
- Support organizational change initiatives focused on improving teammate experience.
- Coordinate and improve teammate survey methods, processes, and reporting.
- Prepare leadership reports and presentations, and monitor initiatives to identify opportunities for continuous improvement.
🛠️ Requirements
- Education: Master's degree in business administration, healthcare administration, or a related field.
- Professional Experience: Typically five years of relevant experience in analytics, employee engagement, organizational development, human resources, healthcare administration, or a related discipline.
- Analytical Expertise: Strong quantitative and qualitative analytical skills, with the ability to interpret complex data, identify trends, evaluate program effectiveness, and develop actionable recommendations.
- Presentation and Communication: Excellent presentation, written, and verbal communication skills, including the ability to explain complex metrics and analytical findings clearly to diverse audiences and senior leaders.
- HR Technology and Analytics: Working knowledge of HR technology, data analytics platforms, reporting tools, and Microsoft Office applications.
- Stakeholder Management: Strong interpersonal skills and the ability to build productive relationships, influence stakeholders, and collaborate effectively across teams and organizational levels.
- Project Management: Demonstrated ability to lead cross-functional initiatives, manage competing priorities, meet deadlines, and deliver results in a collaborative environment.
- Personal Effectiveness: A self-directed, detail-oriented, and organized working style, supported by sound time management, accountability, and a strong commitment to customer service.
- Preferred Qualification: Knowledge of healthcare principles and acute-care hospital operations is an advantage.
✨ Benefits
- Competitive Compensation: Annual base compensation ranging from $51.05 to $76.60 per hour, with the final offer based on qualifications, skills, relevant experience, and training.
- Performance-Based Growth: Potential annual compensation increases based on performance.
- Comprehensive Healthcare Coverage: Medical
- Dental
- Vision
- Life insurance
- Short- and long-term disability benefits
- Paid Time Off: Paid time off programs to support work-life balance.
- Retirement and Financial Wellness: Defined-contribution retirement plans with employer matching and additional financial wellness programs.
- Family Support: Adoption assistance and paid parental leave.
Full job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Culture & Teammate Experience Operations Manager based in the United States.
The Culture & Teammate Experience Operations Manager will play a key role in strengthening employee engagement and improving the overall workplace experience across a large, complex healthcare organization. This position combines data analytics, organizational insights, and strategic program development to translate teammate feedback into meaningful, actionable improvements. Working closely with HR leaders and cross-functional teams, you will design engagement solutions, support enterprise-wide change initiatives, and enhance leadership decision-making. You will oversee teammate survey processes, identify emerging trends, and develop practical strategies that address organizational needs at the enterprise, regional, and market levels. This opportunity is ideal for an analytical and collaborative professional who enjoys connecting data with people-focused outcomes. You will contribute to a culture of continuous improvement while helping leaders create a more engaging, supportive, and effective workplace.
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