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Assistente Implantação II - Benefícios Corporativos
📜 Description
- Review implementation requests, documentation, eligibility criteria, and contractual requirements.
- Enter client and beneficiary information and issue contracts through insurer and benefits-administrator systems.
- Monitor implementation progress, update workflow records, and follow up on missing documents or discrepancies.
- Coordinate with commercial teams and providers to resolve operational issues and answer process questions.
- Manage registrations and implementation controls in Protheus and Quiver; register brokers with providers.
- Support individual and small-business enrollments of up to 29 covered lives and send completion updates to relationship management.
🛠️ Requirements
- Completed high school education.
- Previous experience with benefits implementation, particularly document verification, eligibility analysis, and enrollment processes, is desirable.
- Familiarity with the systems and procedures of major insurance companies and health plan operators, such as SAS, Bradesco, Amil, Porto, and Hapvida, is an advantage.
- Knowledge of corporate benefits eligibility rules for small and medium-sized businesses, including applicable National Supplementary Health Agency (ANS) requirements.
- Proficiency in Microsoft Office and Google Workspace for documentation, data entry, communication, and process tracking.
- Strong organizational skills and attention to detail, with the ability to review documents carefully and maintain accurate records.
- Analytical thinking and problem-solving skills to identify inconsistencies, interpret eligibility criteria, and resolve implementation issues.
- A strong sense of urgency and the ability to prioritize requests, manage multiple cases, and meet deadlines.
- Clear communication and interpersonal skills to coordinate effectively with commercial teams, insurance providers, and internal stakeholders.
- A proactive, customer-focused approach, with the ability to follow up on outstanding issues and take responsibility for tasks through completion.
✨ Benefits
- Fully remote work arrangement.
- Full-time employment opportunity.
- Medical and dental insurance coverage through Bradesco Seguros.
- Flexible meal or food allowance through a benefits card.
- Transportation allowance.
- Profit-sharing program (PLR).
- TotalPass membership, providing access to participating gyms and fitness facilities at exclusive rates.
- Life insurance.
- Discount partnerships with language schools, universities, and other educational institutions and courses.
- Discounts on personal insurance policies for employees and eligible family members, including parents, children, and spouses.
Full job description
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Assistente Implantação II - Benefícios Corporativos based in Brazil.
As a Corporate Benefits Implementation Assistant, you will play an essential role in ensuring the smooth and accurate implementation of employee benefits for individual and small- to medium-sized business clients. You will review documentation, verify eligibility criteria, and register information across insurance providers' and benefits administrators' systems. Working closely with commercial teams and external partners, you will help resolve outstanding issues, monitor implementation progress, and ensure compliance with contractual requirements. Your attention to detail and organizational skills will contribute to efficient processes and a positive experience for clients and internal stakeholders. This fully remote, full-time opportunity offers a collaborative environment where accuracy, responsiveness, and customer service are highly valued. You will also have opportunities to expand your knowledge of insurance products, operational systems, and corporate benefits administration.
Accountabilities
Requirements
Benefits
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