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Application Manager (m/w/d)

📅 Jul 16
Application ManagementIT ProcessesIncident ManagementChange Management
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📜 Description

  • Manage the administration and further development of existing applications while ensuring compliance with service levels and quality standards.
  • Analyze disruptions, identify optimization potentials, and implement improvement measures.
  • Advise internal departments on application-related questions, assess requirements, and coordinate their implementation.
  • Manage external service providers and internal interfaces, ensuring transparent tracking of actions, escalations, and service requests.
  • Maintain operational and system documentation while ensuring compliance with data protection and security requirements.
  • Train and advise users on the use of software solutions.

🛠️ Requirements

  • Completed degree in (business) informatics or comparable qualification with several years of professional experience.
  • Good knowledge of service-oriented IT processes (e.g., incident, change, and release management).
  • Strong communication skills, sense of responsibility, and service orientation.
  • A solid understanding of IT systems combined with expertise in ERP system usage.
  • Interest in energy industry topics; prior knowledge is not required, but curiosity and willingness to learn are essential.

✨ Benefits

  • Flexible working hours.
  • 3 days per week of home office.
  • Job or Germany ticket.
  • Employee credit card.
  • Hansefit.
  • Job bike.
  • Employee discounts.
Full job description

"Wir sind die Top-Adresse für Personalvermittlung, wenn es um die Verbindung von High-Potentials in Fach- und Führungspositionen mit erstklassigen Unternehmen geht. Unser Hauptanliegen ist, Erfolge zu schaffen, die unsere Kunden und Kandidaten gleichermaßen fesseln und begeistern."

Aktuell suchen wir im Auftrag eines unserer exklusiven Kunden nach einem Application Manager (m/w/d) im Raum Schönau und Freiburg.

  • Die Betreuung, Administration und Weiterentwicklung bestehender Anwendungen liegen in Deiner Verantwortung und Du stellst die Einhaltung vereinbarter Service Levels, Qualitätsstandards sowie betrieblicher Prozesse sicher

  • Du analysierst Störungen, identifizierst Optimierungspotenziale und leitest Maßnahmen zur Verbesserung ab

  • Du berätst interne Fachbereiche bei anwendungsbezogenen Fragestellungen, bewertest Anforderungen und koordinierst deren Umsetzung

  • Du steuerst externe Dienstleister sowie interne Schnittstellen und sorgst für eine transparente Nachverfolgung von Maßnahmen, Eskalationen und Serviceanforderungen

  • Du pflegst Betriebs- und Systemdokumentation und wirkst an der Einhaltung von Compliance-, Datenschutz- und Sicherheitsanforderungen mit

  • Du schulst und berätst unsere Anwender im Umgang mit unseren Softwarelösungen

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