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Head of CRO

🕒 26 days ago
CRO StrategyExperimentationData AnalysisCustomer Behavior

📜 Description

  • Lead the CRO function and define the CRO strategy, priorities, KPIs, and experimentation roadmap across our portfolio of brands.
  • Own the end-to-end experimentation process: research, hypothesis generation, prioritization, test design, execution, analysis, and implementation of winning experiments.
  • Identify high-impact opportunities across landing pages, product pages, checkout, upsells, cross-sells, and post-purchase experiences.
  • Improve key commercial metrics including conversion rate, revenue per visitor, average order value, upsell performance, and overall funnel efficiency.
  • Use quantitative and qualitative data to understand customer behavior, identify friction points, and uncover growth opportunities.
  • Build and develop the CRO team, processes, and capabilities as the company continues to scale.

🛠️ Requirements

  • At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment.
  • We're now looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our experimentation and conversion strategy across our portfolio of brands.
  • Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact.
  • Identify high-impact opportunities across landing pages, product pages, checkout, upsells, cross-sells, and post-purchase experiences.

✨ Benefits

  • Remote work.
  • Home office budget.
  • Health and wellness budget.
  • 25+ Working Days of Holidays.
  • 2 paid days each year for personal growth and community impact.
  • Personal development opportunities through online training.
  • Achievement Bonus.
  • Exclusive access to health and wellness products.
Full job description

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 350 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

At IMPACT BRANDS, we embrace remote work culture and cherish open-mindedness, high energy, and adaptability qualities that are essential in our dynamic environment. We prioritize the growth of every team member, regardless of their location, offering advancement from intern to leadership roles.

IMPACT BRANDS has already positively impacted the lives of 3 million people worldwide. Join us as a Head of Conversion Rate Optimization (CRO) (REMOTE) and let’s impact billions together!

We're now looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our experimentation and conversion strategy across our portfolio of brands. This is a high-impact role for someone who combines strong analytical thinking with commercial awareness and knows how to turn customer behavior, data, and experimentation into measurable revenue growth.

As Head of CRO, you will own the CRO strategy and experimentation program across IMPACT BRANDS.

You will identify the biggest opportunities across our customer journey, build a structured experimentation roadmap, and work closely with marketing, product, design, development, analytics, and brand teams to turn insights into measurable business results.

Our Treats:

  • Remote work. We are a fully remote organization, allowing you to work from any location.

  • Home office budget. A home office allowance and the possibility to choose between a MacBook or a Windows-based workstation.

  • Health and wellness budget. We value your well-being - investment in your health is not just encouraged but actively supported.

  • More free time. Enjoy 25+ Working Days of Holidays to recharge and relax from work.

  • Volunteering. Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact.

  • Personal development opportunities. Improve yourself through training online.

  • Professional growth. Exceptional performance is recognized and rewarded, offering opportunities for career advancement based on your contributions to our success.

  • Achievement Bonus. We celebrate our company's successes by offering an annual bonus.

  • Our company products. Get exclusive access to our health and wellness products.

  • Flatwork culture. The chance to influence the company right from the start.

  • Team spirit. Enjoy regular team-building activities and engaging online events.

  • And much more! From a Welcome Package to other amazing perks – we’re always thinking of ways to show our appreciation for every team member. Whether it's fun surprises or practical benefits, you’ll always feel valued.

Bits of your job:

  • Lead the CRO function and define the CRO strategy, priorities, KPIs, and experimentation roadmap across our portfolio of brands.

  • Own the end-to-end experimentation process: research, hypothesis generation, prioritization, test design, execution, analysis, and implementation of winning experiments.

  • Identify high-impact opportunities across landing pages, product pages, checkout, upsells, cross-sells, and post-purchase experiences.

  • Improve key commercial metrics including conversion rate, revenue per visitor, average order value, upsell performance, and overall funnel efficiency.

  • Use quantitative and qualitative data to understand customer behavior, identify friction points, and uncover growth opportunities.

  • Build a systematic experimentation culture focused on learning and sustainable business impact rather than simply increasing the number of tests.

  • Develop CRO reporting and measurement frameworks that clearly communicate experiment results, insights, and commercial impact.

  • Partner with marketing, creative, product, development, analytics, and brand teams to execute optimization initiatives.

  • Build and develop the CRO team, processes, and capabilities as the company continues to scale.

  • Present CRO performance, insights, and strategic recommendations to CMO.

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