iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.
Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics, blending deep industry knowledge with advanced, future-ready technologies.
At its core, iKnowHow S.A. delivers end-to-end project development, both internal and client-facing, turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.
We're looking for curious, driven people who want to create impact through technology and grow with us.
As we continue to grow, we are seeking a friendly and motivated Customer Support Specialist to join our Customer Support team. Do you enjoy helping people, communicating with courtesy and composure, and solving problems? Then we may be looking for you. No technical background is required. We will teach you everything you need to know.
Responsibilities:
Requirements
Benefits
As a Member Service Representative, you will provide exceptional service to members, assist with transactions, and support online banking while fostering a positive team culture.
Provide effective hybrid support to clients and technicians through calls and emails, resolving issues and ensuring customer satisfaction.
As a Support Associate, you will deliver exceptional service to customers and partners, manage booking inquiries, and develop expertise across Agoda's product lines.
Provide hybrid customer support through calls and emails, resolving issues for clients and technicians while ensuring effective communication and problem-solving.
As a Business Support Specialist, you'll be the first point of contact for merchants, providing exceptional support and driving improvements based on customer feedback.
