The Email & SMS Manager will oversee the execution and optimization of the retention marketing program, managing the email and SMS calendar and analyzing campaign performance.
Email Marketing Client Manager
π Description
- Manage and grow relationships with multiple eCommerce clients
- Develop and execute Klaviyo email & SMS strategies (campaigns, flows, automations)
- Build and optimize key flows (welcome, abandoned cart, post-purchase, winback)
- Oversee campaign planning, scheduling, and execution
- Analyze performance metrics (open rates, CTR, revenue per recipient) and optimize campaigns
- Conduct client calls, reporting, and strategic reviews
π οΈ Requirements
- 2β5+ years of experience in email marketing or lifecycle marketing
- Hands-on experience with Klaviyo (mandatory)
- Proven experience managing client accounts (agency or in-house)
- Strong understanding of segmentation, personalization, and A/B testing
- Experience working with eCommerce/DTC brands
- Data-driven mindset with strong analytical skills
- Excellent communication and stakeholder management abilities
- Ability to manage multiple accounts in a fast-paced remote environment
β¨ Benefits
- π Fully remote role with flexible working environment
- ποΈ Work with fast-scaling eCommerce brands globally
- π Deep exposure to advanced Klaviyo strategies and retention marketing
- π Clear career progression into senior marketing or account leadership roles
- π― Performance-based bonuses and incentives
Full job description
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing eCommerce brands, digital agencies, and SaaS companies across MarTech and DTC sectors.
Unlike traditional outsourcing agencies, we place you directly with a client where youβre hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring an experienced Email Marketing Client Manager to lead client accounts and execute high-performing email marketing strategies.
This is a remote email marketing role ideal for someone with strong Klaviyo expertise, client management experience, and a proven track record in driving revenue through email and SMS campaigns.
Key Responsibilities
- Manage and grow relationships with multiple eCommerce clients
- Develop and execute Klaviyo email & SMS strategies (campaigns, flows, automations)
- Build and optimize key flows (welcome, abandoned cart, post-purchase, winback)
- Oversee campaign planning, scheduling, and execution
- Analyze performance metrics (open rates, CTR, revenue per recipient) and optimize campaigns
- Conduct client calls, reporting, and strategic reviews
- Collaborate with designers and copywriters to deliver high-converting campaigns
- Identify upsell opportunities and contribute to account growth
Requirements
- 2β5+ years of experience in email marketing or lifecycle marketing
- Hands-on experience with Klaviyo (mandatory)
- Proven experience managing client accounts (agency or in-house)
- Strong understanding of segmentation, personalization, and A/B testing
- Experience working with eCommerce/DTC brands
- Data-driven mindset with strong analytical skills
- Excellent communication and stakeholder management abilities
- Ability to manage multiple accounts in a fast-paced remote environment
Benefits
π Fully remote role with flexible working environment
ποΈ Work with fast-scaling eCommerce brands globally
π Deep exposure to advanced Klaviyo strategies and retention marketing
π Clear career progression into senior marketing or account leadership roles
π― Performance-based bonuses and incentives
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