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Implementation Consultant (North America - Ice Hockey)

🕒 2 days ago
SportscodeCustomer TrainingProduct ImplementationCommunication

📜 Description

  • Lead onboarding and continued education for elite customers.
  • Utilize advanced product knowledge to ensure successful implementation.
  • Train customers on unique workflows to maximize product usage.
  • Act as the voice of the customer, providing feedback to product teams.
  • Collaborate with Support, Sales, and Education to execute training strategies.

🛠️ Requirements

  • Experience with Sportscode software.
  • Ability to adapt to evolving strategies and learn new products.
  • Strong problem-solving skills with knowledge of software and hardware.
  • Effective training skills to simplify complex concepts.
  • Team-oriented with a willingness to assist in various initiatives.
  • Willingness to travel for customer visits.

Benefits

  • Champion work-life harmony . We'll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays
  • Support your mental and physical health . We care about our employees' wellbeing. Our Employee Assistance Program, employee resource groups
Shiphero

Business Critical Support Specialist

Shiphero👥 201 - 500 employees🏢 Logistics And Supply Chain
🔥 8 hours ago

Manage critical technical escalations for premium SaaS clients, ensuring adherence to Service Level Agreements while delivering elite customer support.

Crisis ManagementTroubleshootingCustomer SupportTechnical Support
Zero-Hash

Customer Experience Specialist

Zero-Hash👥 201 - 500 employees🏢 Financial Services
🕒 yesterday

As a Customer Experience Specialist, you will provide exceptional support to customers, addressing complex inquiries related to KYC, digital asset transactions, and account management.

Customer SupportKYC OnboardingDigital Asset TransactionsProblem-solving
Twilio

Technical Support Expert 2

Twilio👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 yesterday

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer.

📍 🇨🇴 Colombia - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Customer ServiceComplianceTechnical SupportCritical Thinking

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