About Hashgraph:
Hashgraph is a fast-growing software company committed to supporting, developing and servicing Hedera, an open source, proof-of-stake platform. Hedera is EVM-compatible and has been specifically built to meet the needs of enterprise and web3 applications, which require speed, security, stability and sustainability. Hedera’s public network is governed by industry-leading organizations, spanning 11 sectors and 14 regions who oversee the development and direction of the decentralized platform.
Why this role exists:
We are hiring an IT Operations Engineer to strengthen and scale our internal infrastructure, identity systems, and SaaS ecosystem as the organization grows. This role exists to ensure our systems are secure, reliable, and operationally efficient, while enabling seamless access, automation, and compliance across the business.
In this role, you will:
Design and operate scalable infrastructure across cloud and internal systems to ensure reliability and performance
Own and evolve identity and access management (IAM), including SSO, MFA, RBAC, and lifecycle automation
Improve operational efficiency through automation, infrastructure-as-code, and CI/CD enablement
Administer and optimize core SaaS platforms (Atlassian, Salesforce, NetSuite), ensuring strong integrations and access governance
Strengthen security posture through vulnerability management, patching, and system hardening
Partner cross-functionally with Security, HR, and Engineering to support onboarding, compliance, and system integrations
IAM is fully standardized and automated: SSO, MFA, and RBAC are consistently implemented with clear governance and minimal manual intervention
Security risk is materially reduced: vulnerability backlog is controlled, patching is consistent, and audit readiness is improved
SaaS and infrastructure systems operate smoothly: reduced friction, fewer incidents, and well-documented environments
Operational efficiency increases: automation and CI/CD adoption reduce manual work and improve deployment reliability
Core capabilities:
Strong systems and cloud engineering fundamentals across AWS, Azure, or GCP
Proven experience designing and managing IAM systems (SSO, MFA, RBAC, lifecycle management)
Proficiency in scripting and automation (e.g., Python, Bash, PowerShell)
Security-first mindset with experience in vulnerability management and system hardening
Ownership mentality with the ability to independently drive systems and improvements
Functional expertise:
Infrastructure and systems engineering across Linux-based environments
Cloud platforms and Infrastructure as Code (e.g., Terraform, Ansible, CloudFormation)
SaaS administration and integrations (Atlassian, Salesforce, NetSuite or similar)
Monitoring, observability, and troubleshooting distributed systems
Nice to haves:
Exposure to web3 or blockchain ecosystems (nodes, RPC infrastructure, or dApps)
Experience with containerization and orchestration (Docker, Kubernetes)
Background contributing to open-source projects or building mature DevOps practices
Administer and monitor Linux, Windows, and cloud infrastructure in a 24/7 production NOC, resolving incidents, maintaining system availability, and supporting operational processes and critical services.
Administer and monitor Linux, Windows, and cloud infrastructure in a 24/7 production NOC, resolving incidents, maintaining availability, automating operational tasks, and supporting critical services.
Tu assureras l’exploitation et l’amélioration de l’infrastructure Azure, des identités et des services de sécurité, en automatisant les changements par le code et en contribuant à la résolution des incidents complexes.
Own escalated customer IT incidents from triage through resolution, troubleshoot Microsoft 365 and endpoint issues, coach Tier 1 engineers, and improve service quality through clear communication and root-cause follow-up.
Build and maintain secure, reliable automations connecting identity, HR, device, and SaaS systems, streamlining access lifecycles and reducing manual IT work across the organization.
