Gopuff is seeking an Employee Relations Specialist to join the People & Culture (P&C) team. In this role, you will serve as a trusted partner and subject matter expert, managing the lifecycle of complex employee relations matters, leading thorough workplace investigations, and ensuring compliance with company policies and employment laws.
You will partner closely with business leaders, the P&C team, and Legal to foster a fair, compliant, and inclusive work environment.
This role requires heavy travel to major markets and locations regionally. You can expect up to 50 - 75% travel.
Conducts investigations of complaints and concerns, including allegations of policy violations, working conditions, disciplinary actions, and employee grievances, including harassment, discrimination, retaliation, etc.
Make recommendations on the appropriate course of action in partnership with the key stakeholders for Employee Relations issues
Document findings and write investigation summaries to be maintained in ThinkLP.
Coach and advise all levels of management through employee relations matters (e.g. performance management, corrective action processes, policy interpretation, conflict resolution, terminations, etc).
Monitor and ensure compliance with federal, state, and local employment laws, and Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation
Perform other related duties as required.
3-5 years of HR experience, with at least 1 year in Employee Relations, investigations, and supporting field or frontline operations.
Bachelor’s degree preferred.
Proven expertise in end-to-end investigation methodologies (interviewing, evidence gathering, summary writing) and a strong foundation in US employment laws (FMLA, ADA, EEO, Title VII).
Proven ability to effectively coach employees and management through complex and difficult issues, including making recommendations to effectively resolve issues
Ability to work cross-functionally with various departments
Able to multitask, prioritize, and manage time efficiently
Strong interpersonal and communication skills, with the ability to build trust, exercise high emotional intelligence, and handle sensitive, confidential information.
Strong analytical and conflict-resolution skills, with a track record of making sound, unbiased decisions under pressure.
Proficiency in computer usage, email, and Google Suite
Provide practical People & Culture support across onboarding, engagement, employee relations, performance, workforce changes, and reporting while helping leaders strengthen the employee experience and apply people processes consistently.
As a People Advisor, you will support and coach managers in handling employee relations, manage recruitment campaigns, and ensure compliance with HR policies across the Southern England region.
Own day-to-day HR and payroll processes as the first point of contact for employees and managers, advising on employee relations, supporting the employee lifecycle, maintaining accurate records and ensuring compliance.
Support HR operations across Sweden, Norway, and Iceland by handling complex employee matters, maintaining HR systems and processes, coordinating payroll, and contributing to regional HR programs and reporting.
Partners with business leaders and managers to deliver practical HR guidance and support performance management, talent development, employee engagement, workforce planning, and organizational initiatives.
