Develop and maintain eLearning, instructor-led, and refresh training for support teams, while administering the Seismic LMS, measuring training effectiveness, and partnering with SMEs and BPO leaders.
Trainer – Tools & Process
📜 Description
- Run live, simulation-based training cohorts for new and existing team members.
- Teach practical use of CRMs, project management systems, and communication platforms.
- Design simulations that mirror real client workflows.
- Assess trainee performance through graded simulations.
🛠️ Requirements
- Minimum 2 years of experience in training, enablement, or operations; BPO, SaaS, or virtual assistant experience preferred.
- Proficiency with HubSpot, Pipedrive, Asana, and communication tools such as Slack, Zoom, Gmail, Notion, or ClickUp.
- Strong facilitation, communication, and demonstration skills with diverse learners.
- Experience designing and grading simulation-based or competency-based assessments.
- Highly organized, with the ability to manage multiple training cohorts and maintain quality standards.
- Familiarity with CRM configuration, workflow automation, or project management systems.
- Knowledge of adult learning principles, LMS tools, and competency frameworks.
- Analytical skills for assessing trainee performance and learning trends.
Full job description
Global Junior Technical Training Specialist
Develop and maintain technical training for medical device employees, convert course materials into e-learning, support assessments and training administration, and keep content aligned with current regulations.
Global Junior Technical Training Specialist
Develop and deliver technical training for medical device employees, preparing e-learning and classroom materials, supporting assessments and training administration, and maintaining knowledge of relevant regulations.
Global Junior Technical Training Specialist
Develop and deliver technical training for medical device employees, preparing e-learning and classroom materials, supporting assessments and training administration, and maintaining current knowledge of relevant regulations.
Global Junior Technical Training Specialist
Develop and deliver technical training for medical device employees, preparing e-learning and classroom materials, supporting trainee assessments and scheduling, and keeping content aligned with current regulations.
