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Customer Service Representative - Part time

πŸ“… Jul 20
Customer ServiceFlippaCRM SystemsSlack
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πŸ“œ Description

  • Answer potential buyers’ and sellers’ questions about the Flippa platform using existing documentation.
  • Contact sellers to gather additional information when needed.
  • Enter and clean CRM data and manage email communications.
  • Use Flippa’s AI-assisted system to contact prospects with pre-written emails.
  • Pre-qualify leads and book calls for the client.
  • Flag commercial or financial discrepancies for client review.

πŸ› οΈ Requirements

  • Experience using the Flippa.com platform.
  • Experience with a CRM system.
  • Proficiency with Slack and email management.
Full job description
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Customer Service Representative to start immediately!

Role: Customer Service Representative

Tasks:
1) Respond to customer inquiries from potential buyers and sellers on Flippa platform
2) Review existing data/documentation to answer customer questions without needing to ask Jared
3) Engage with sellers to gather additional information when needed
4) CRM data entry and cleanup
5) Outbound prospecting through Flippa's AI-assisted system (clicking through lists, sending pre-written emails)
6) Pre-qualify leads and book calls for Jared
7) Flag any inquiries with commercial/financial discrepancies for client's review

Tools Proficiency Required:
1) Flippa.com platform - experience required
2) CRM system - experience required
3) Slack - for communication
4) Email management

Software Client Willing to Train:
1) Specific Flippa workflows and processes
2) Company-specific CRM processes
3) Product knowledge about listed businesses

Industry exposure: Real Estate (Airbnb, Land), Business Brokerage (Flippa)
Salary: PHP 28,000/month (part-time rate)
NOTE: Salary is based on the client's budget and is fixed monthly.
Schedule: 10am to 2pm Pacific Standard Time
Location: 100% Remote/WFH Setup
Potential Target Start Date: ASAP
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