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Werkstudent:in Payment & Collection (m/w/d)

🕒 yesterday
Payment ProcessingB2B Customer SupportProcess OptimizationData Maintenance

📜 Description

  • Ensure timely and accurate allocation of incoming payments in daily operations.
  • Handle complex B2B customer inquiries related to payment issues and provide customer-oriented solutions.
  • Actively contribute to the conceptual and technical development of payment and receivables management processes.
  • Maintain payment data diligently in FinTech and CRM systems, identifying discrepancies early.
  • Collaborate closely with Finance, Operations, and B2B teams to resolve open receivables cases quickly and transparently.
  • Support the team with regular audits and analyses to continuously improve payment rates and collection processes.

🛠️ Requirements

  • Excellent German language skills (minimum C1 level) for professional communication with B2B customers.
  • Strong analytical skills with a structured and meticulous working style.
  • Currently enrolled in a degree program focusing on Business Administration, Finance, Accounting, or a related field.
  • Availability for at least 6 months, supporting the team up to 20 hours per week.

Benefits

  • Modern office amenities including barista coffee, matcha, and a daily lunch subsidy.
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