The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that.
The Director of Business Planning & Central Operations will lead strategic planning, operational readiness, and financial management within Lyft's Customer Care organization, ensuring effective resource allocation and growth.
The Director of Provider Network Contracting will lead strategic initiatives and negotiations for provider agreements, ensuring quality, affordability, and network sustainability.
This role involves providing strategic financial leadership in partnership with Engineering, developing a Product Finance function, and driving financial modeling for key business decisions.
The Director of Finance will lead financial operations, manage budgeting and forecasting, and build reporting systems while collaborating closely with the CEO and executive team.
