Deploy the SRE Agent within strategic customer environments, integrate it with production infrastructure, and build reusable agent capabilities that advance teams from AI-assisted incident response to safe autonomous operations.
Senior Software Engineer (R-20000)
📜 Description
- Own and enhance the reliability, scalability, security, and operational readiness of production and non-production environments.
- Build and maintain Infrastructure as Code (IaC), configuration management, CI/CD pipelines, and deployment automation.
- Collaborate with cross-functional teams to support releases and production deployments.
- Implement and improve monitoring, observability, logging, and incident response processes.
- Troubleshoot issues across various systems and platforms.
- Design, develop, test, and deploy new product features and enhancements.
🛠️ Requirements
- 8+ years of experience with Chef, Ansible, and configuration management tools.
- 5+ years of experience with Infrastructure as Code (Terraform, CloudFormation/CDK).
- Strong experience with Docker, Kubernetes, and containerized environments.
- Hands-on experience with CI/CD tools including Jenkins, Harness, JFrog Artifactory, X-Ray, and SonarQube.
- Experience with observability and monitoring platforms such as ELK Stack and Splunk.
- Strong Linux Administration skills, including networking, SSL/TLS, and system troubleshooting.
- 3+ years of software development experience.
- Experience with Apache Tomcat, Apache Web Server, or similar technologies.
- Strong understanding of AWS and/or GCP cloud platforms and cloud-native architectures.
- Proficiency in Python and Bash scripting.
Full job description
About the Role
We are seeking an experienced DevOps Engineer to join the MDR Engineering team. Reporting to the Senior Director, Engineering, this role partners closely with DevOps Engineers, SREs, and Software Engineers to support and enhance the ConnectED Cloud and ConnectED Reach platforms. This is a hybrid role with approximately 50% focus on DevOps and platform operations and 50% focus on software development, leveraging automation, cloud technologies, and AI-assisted development practices to deliver reliable, scalable, and secure solutions.
Key Responsibilities:
Implement and improve monitoring, observability, logging, alerting, and incident response processes.
Key Skills:
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