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Transitions of Care Medical Assistant - Member Outreach

📅 Aug 6
📍 🇯🇵 Japan - Remote🎹 Mid-level🎲 Other📢 🇬🇧 English Required📢 🇪🇸 Spanish Required💼 Full-Time
Medical Assistant CertificationPatient AdvocacyCare CoordinationHealthcare Communication

📜 Description

  • Call patients to check in after discharge and ensure they have received needed assistance.
  • Coordinate services and care for members with affiliated vendors.
  • Assist in scheduling post-discharge visits with healthcare providers.
  • Collaborate with patients, providers, and caregivers for positive outcomes.
  • Work with the TOC team to address patient needs and participate in interdisciplinary huddles.
  • Help with pilot programs and coordinate access to necessary discharge records.

🛠️ Requirements

  • Active and clear Medical Assistant Certification.
  • 2-3 years of experience in healthcare, managed care, home health, or community health.
  • Fully bilingual in English and Spanish is desired.

Benefits

  • Dental
  • Vision plan with low or no premium
  • Generous paid time off.
  • $100 monthly mobile or internet stipend.
  • Stock options for all employees.
  • Bonus eligibility for all roles excluding Director and above.
  • Commission eligibility for Sales roles.
  • Parental leave program.
  • 401K program.

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