Design and deliver engaging training for internal Sales teams and external broker partners, focusing on new-hire onboarding and ongoing education.
Description
- Own and deliver new-hire onboarding for internal Sales roles, including Sales Directors, Broker Managers, and Community Outreach Specialists.
- Design and facilitate ongoing Sales training based on business needs, product and process changes, compliance requirements, and performance opportunities.
- Develop and deliver training for external broker partners, including product education, process updates, and ongoing learning.
- Independently manage training initiatives from end to end, including needs assessment, objectives, timelines, stakeholder coordination, development, delivery, and measurement.
- Partner regularly with Sales Leadership, Training, Operations, Compliance, and other cross-functional teams to understand needs, changes, and priorities.
- Create scalable job aids, reference materials, self-directed learning, and other resources that enable Sales teams and brokers to easily find and apply information.
Requirements
- 5+ years of healthcare industry experience, preferably supporting Medicare Advantage.
- 5+ years of demonstrated experience designing, developing, and delivering new-hire onboarding and ongoing training programs.
- Strong presentation and facilitation skills across both in-person and virtual learning environments.
- Experience working with Learning Management Systems (LMS) and/or learning authoring tools.
- Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across teams.
- Strong analytical, problem-solving, organizational, and time-management skills.
- Ability to work independently, manage multiple priorities, navigate ambiguity, and take ownership of initiatives from concept through completion.
- Adaptable and technology-forward, with an interest in leveraging technology and AI to improve learning, efficiency, and scalability.
Benefits
- Employer sponsored health, dental and vision plan with low or no premium.
- Generous paid time off.
- $100 monthly mobile or internet stipend.
- Stock options for all employees.
- Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles.
- Parental leave program.
- 401K program.
