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Bilingual (Haitian Creole/English) Transitions of Care Coordinator

๐Ÿ“… Aug 8
Patient OutreachCare CoordinationTelemedicineClinical Documentation

๐Ÿ“œ Description

  • Reach out to patients during their inpatient stay to introduce the TOC program and discuss post-discharge follow-up.
  • Schedule post-discharge follow-ups with primary care and specialty providers.
  • Obtain clinical documentation from hospitals and provider offices.
  • Submit Home Care and DME orders and follow up with vendors.
  • Monitor return fax queues and update provider contact information.
  • Assist patients with technology preparation for telehealth visits.

๐Ÿ› ๏ธ Requirements

  • 2+ years of patient-facing and care coordination experience in healthcare, managed care, home health, or community health.
  • Experience in a telemedicine environment.
  • Fully bilingual in English and Haitian Creole.
  • Managed Care / Health Plan experience is desired.
  • MA Certification is preferred, expired certifications are acceptable.

โœจ Benefits

  • Dental
  • Vision plan with low or no premium
  • Generous paid time off.
  • $100 monthly mobile or internet stipend.
  • Stock options for all employees.
  • Bonus eligibility for all roles excluding Director and above.
  • Commission eligibility for Sales roles.
  • Parental leave program.
  • 401K program.
Full job description

The Care Coordinator plays a crucial role in supporting transitions of care by ensuring patients have proper post-discharge planning and follow-up.

Description

  • Reach out to patients during their inpatient stay to introduce the TOC program and discuss post-discharge follow-up.
  • Schedule post-discharge follow-ups with primary care and specialty providers.
  • Obtain clinical documentation from hospitals and provider offices.
  • Submit Home Care and DME orders and follow up with vendors.
  • Monitor return fax queues and update provider contact information.
  • Assist patients with technology preparation for telehealth visits.

Requirements

  • 2+ years of patient-facing and care coordination experience in healthcare, managed care, home health, or community health.
  • Experience in a telemedicine environment.
  • Fully bilingual in English and Haitian Creole.
  • Managed Care / Health Plan experience is desired.
  • MA Certification is preferred, expired certifications are acceptable.

Benefits

  • Dental
  • Vision plan with low or no premium
  • Generous paid time off.
  • $100 monthly mobile or internet stipend.
  • Stock options for all employees.
  • Bonus eligibility for all roles excluding Director and above.
  • Commission eligibility for Sales roles.
  • Parental leave program.
  • 401K program.

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