This role leads the commercial and operational work required before projects move into formal execution, ensuring project margins are protected and risks are minimized.
Delivery Manager - OP02216
๐ Description
- Ensure delivery stability by maintaining effective workflows and monitoring KPIs.
- Oversee quality control to meet technical expectations and delivery standards.
- Build trusted relationships with client stakeholders through reliable service delivery.
- Identify and escalate delivery risks early, coordinating corrective actions.
- Manage daily team operations, providing guidance and support to direct reports.
- Proactively manage team performance by setting clear expectations and providing feedback.
๐ ๏ธ Requirements
- 5+ years of experience in Program or Delivery Management within the software development outsourcing industry.
- Experience in an IT outsourcing or managed services environment, focusing on execution and operational support.
- Experience managing large, multi-team engineering organizations with 100+ specialists.
- Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe).
- Practical experience managing delivery financials, including budgets and resource planning.
- Strong client communication, negotiation, and relationship management skills.
- Upper-Intermediate+ English level.
- Willingness and ability to travel internationally 3-4 times per year.
โจ Benefits
- Own day-to-day execution for a major global IT outsourcing account segment
- Lead a large-scale delivery organization and help shape operational strategy and key business decisions
- Advance your leadership skills through Dev.Pro University and specialized training
- 5+ years of experience in Program or Delivery Management within the software development outsourcing industry
- Experience in an IT outsourcing or managed services environment, focusing on execution and operational support
- Experience managing large, multi-team engineering organizations with 100+ specialists, including leading Team Leads, managers, and high-performing teams
- Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe)
- Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L
- Strong client communication, negotiation, and relationship management skills, with the ability to engage senior stakeholders, establish strong client relationships, and be seen by clients as a key leader
- Strong leadership, people-management, organizational, decision-making, and problem-solving abilities
Full job description
We are hiring in Latin America!
๐ข At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite an experienced Delivery Manager to join Dev.Pro and ensure operational excellence across a large-scale client account. In this role, you'll oversee delivery for a dedicated account segment spanning 10+ teams and more than 100 specialists. You'll drive stable, high-quality delivery, keep operations running smoothly, lead multiple Project Managers and technical leaders, and build trusted relationships with client stakeholders.
๐ฉ What's in it for you:
- Own day-to-day execution for a major global IT outsourcing account segment
- Lead a large-scale delivery organization and help shape operational strategy and key business decisions
- Advance your leadership skills through Dev.Pro University and specialized training
โ Is that you?
- 5+ years of experience in Program or Delivery Management within the software development outsourcing industry
- Experience in an IT outsourcing or managed services environment, focusing on execution and operational support
- Experience managing large, multi-team engineering organizations with 100+ specialists, including leading Team Leads, managers, and high-performing teams
- Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe)
- Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L
- Strong client communication, negotiation, and relationship management skills, with the ability to engage senior stakeholders, establish strong client relationships, and be seen by clients as a key leader
- Strong leadership, people-management, organizational, decision-making, and problem-solving abilities
- Upper-Intermediate+ English level
- Willingness and ability to travel internationally 3-4 times per year
Desirable:
- Experience working with offshore or nearshore delivery teams
- Experience identifying opportunities to grow existing client accounts
๐งฉKey responsibilities and your contribution
In this role, you'll ensure high-quality delivery across multiple engineering teams while building strong client relationships, supporting managers, and maintaining operational excellence within a large outsourcing account.
- Ensure delivery stability by maintaining effective workflows, monitoring KPIs, and resolving operational issues
- Oversee quality control to ensure projects meet technical expectations and delivery standards
- Build trusted relationships with client stakeholders through reliable service delivery and proactive communication
- Identify and escalate delivery risks early, coordinate corrective actions, and support client growth initiatives
- Oversee daily team operations, providing guidance and support to 4-5 direct reports
- Proactively manage team performance by setting clear expectations, providing regular feedback, and supporting career development
- Manage budgets, optimize costs, and support hiring to ensure effective resource allocation
Our next steps:
โ Submit a CV in English โ โ Intro call with a Recruiter โ โ Interview โ โ Offer
Interested? Find out more:
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