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Delivery Manager - OP02216

๐Ÿ•’ 7 days ago
Delivery ManagementProgram ManagementSDLCAgile

๐Ÿ“œ Description

  • Ensure delivery stability by maintaining effective workflows and monitoring KPIs.
  • Oversee quality control to meet technical expectations and delivery standards.
  • Build trusted relationships with client stakeholders through reliable service delivery.
  • Identify and escalate delivery risks early, coordinating corrective actions.
  • Manage daily team operations, providing guidance and support to direct reports.
  • Proactively manage team performance by setting clear expectations and providing feedback.

๐Ÿ› ๏ธ Requirements

  • 5+ years of experience in Program or Delivery Management within the software development outsourcing industry.
  • Experience in an IT outsourcing or managed services environment, focusing on execution and operational support.
  • Experience managing large, multi-team engineering organizations with 100+ specialists.
  • Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe).
  • Practical experience managing delivery financials, including budgets and resource planning.
  • Strong client communication, negotiation, and relationship management skills.
  • Upper-Intermediate+ English level.
  • Willingness and ability to travel internationally 3-4 times per year.

โœจ Benefits

  • Own day-to-day execution for a major global IT outsourcing account segment
  • Lead a large-scale delivery organization and help shape operational strategy and key business decisions
  • Advance your leadership skills through Dev.Pro University and specialized training
  • 5+ years of experience in Program or Delivery Management within the software development outsourcing industry
  • Experience in an IT outsourcing or managed services environment, focusing on execution and operational support
  • Experience managing large, multi-team engineering organizations with 100+ specialists, including leading Team Leads, managers, and high-performing teams
  • Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe)
  • Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L
  • Strong client communication, negotiation, and relationship management skills, with the ability to engage senior stakeholders, establish strong client relationships, and be seen by clients as a key leader
  • Strong leadership, people-management, organizational, decision-making, and problem-solving abilities
Full job description

We are hiring in Latin America!

๐ŸŸข At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.

We invite an experienced Delivery Manager to join Dev.Pro and ensure operational excellence across a large-scale client account. In this role, you'll oversee delivery for a dedicated account segment spanning 10+ teams and more than 100 specialists. You'll drive stable, high-quality delivery, keep operations running smoothly, lead multiple Project Managers and technical leaders, and build trusted relationships with client stakeholders.

๐ŸŸฉ What's in it for you:

  • Own day-to-day execution for a major global IT outsourcing account segment
  • Lead a large-scale delivery organization and help shape operational strategy and key business decisions
  • Advance your leadership skills through Dev.Pro University and specialized training

โœ… Is that you?

  • 5+ years of experience in Program or Delivery Management within the software development outsourcing industry
  • Experience in an IT outsourcing or managed services environment, focusing on execution and operational support
  • Experience managing large, multi-team engineering organizations with 100+ specialists, including leading Team Leads, managers, and high-performing teams
  • Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe)
  • Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L
  • Strong client communication, negotiation, and relationship management skills, with the ability to engage senior stakeholders, establish strong client relationships, and be seen by clients as a key leader
  • Strong leadership, people-management, organizational, decision-making, and problem-solving abilities
  • Upper-Intermediate+ English level
  • Willingness and ability to travel internationally 3-4 times per year

Desirable:

  • Experience working with offshore or nearshore delivery teams
  • Experience identifying opportunities to grow existing client accounts

๐ŸงฉKey responsibilities and your contribution

In this role, you'll ensure high-quality delivery across multiple engineering teams while building strong client relationships, supporting managers, and maintaining operational excellence within a large outsourcing account.

  • Ensure delivery stability by maintaining effective workflows, monitoring KPIs, and resolving operational issues
  • Oversee quality control to ensure projects meet technical expectations and delivery standards
  • Build trusted relationships with client stakeholders through reliable service delivery and proactive communication
  • Identify and escalate delivery risks early, coordinate corrective actions, and support client growth initiatives
  • Oversee daily team operations, providing guidance and support to 4-5 direct reports
  • Proactively manage team performance by setting clear expectations, providing regular feedback, and supporting career development
  • Manage budgets, optimize costs, and support hiring to ensure effective resource allocation

Our next steps:

โœ… Submit a CV in English โ€” โœ… Intro call with a Recruiter โ€” โœ… Interview โ€” โœ… Offer

Interested? Find out more:

๐Ÿ“‹How we hire

๐Ÿ’ป LinkedIn Page

๐Ÿ“ˆ Our website

๐Ÿ’ปIG Page

By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.

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