Business Analyst – Adobe Experience Cloud

Job Description: Turn Business Requirements into Digital Experiences That Millions Use Are you naturally curious? Do you love asking the right questions, solving complex problems, and helping transform ideas into real-world digital experiences? We're looking for a Business Analyst who can bridge the gap between business needs and technology solutions while helping deliver innovative experiences across the Adobe Experience Cloud ecosystem. If you're passionate about digital transformation, Agile delivery, and collaborating with smart, talented teams, this could be the perfect next step in your career. What You'll Do As a Business Analyst, you'll play a critical role in helping enterprise clients bring their digital vision to life. You'll work closely with stakeholders, architects, designers, developers, QA teams, and product leaders to: ✅ Gather and analyze business requirements ✅ Facilitate workshops and stakeholder discussions ✅ Create user stories, functional requirements, and acceptance criteria ✅ Support Agile delivery teams through sprint planning, backlog refinement, and daily collaboration ✅ Help guide projects from discovery through implementation and testing ✅ Validate solutions and ensure business goals are achieved ✅ Identify risks, dependencies, and opportunities before they become roadblocks ✅ Support enterprise Adobe Experience Cloud implementations and digital transformation initiatives Technologies You'll Work With You'll gain exposure to leading customer experience and marketing technology platforms, including: Adobe Experience Manager (AEM) Sites Adobe Experience Manager Assets Adobe Workfront Edge Delivery Services Adobe Experience Cloud Enterprise CMS and Digital Asset Management platforms Modern Agile toolsets including Jira and Confluence What Makes You Successful You enjoy translating ambiguity into clarity. You can confidently communicate with both business and technical stakeholders. You understand how to balance competing priorities while maintaining attention to detail. Most importantly, you're someone who enjoys partnering with others to solve problems and deliver meaningful business outcomes. We're Looking For Someone Who Has 2+ years of Business Analysis, Product Delivery, Consulting, or related experience Experience working within Agile/Scrum environments Strong skills with Jira and Confluence Experience gathering and documenting business requirements The ability to write clear, testable user stories and acceptance criteria Experience supporting QA and User Acceptance Testing Excellent communication, collaboration, and organizational skills A proactive, solution-oriented mindset Bonus Points If You Have Experience With Adobe Experience Manager (AEM) Adobe Experience Cloud Adobe Workfront Enterprise CMS platforms Digital Asset Management solutions Marketing technology ecosystems Systems integrations Adobe certifications Why Join Us? You'll have the opportunity to work on enterprise-scale digital experience programs, collaborate with industry-leading experts, and gain hands-on experience with some of the most exciting technologies in the Adobe ecosystem. Whether you're helping define requirements for a new customer experience platform, supporting a major content management transformation, or partnering with delivery teams to bring innovative ideas to life, your work will have a direct impact on clients, users, and business outcomes. Ready to turn complex challenges into simple, elegant solutions? Apply today and help shape the future of digital experiences. 🚀 At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office. The annual salary range for this position is $59,000 - $83,500. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-AJ1 Location: USA – Remote – Texas – Central Time Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.   Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.  Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work