MDR Shift Analyst (Unit 42) - WEST COAST, REMOTE

Join Palo Alto Networks as an MDR Shift Analyst, where you'll monitor and respond to security incidents in a fast-paced environment, ensuring the safety of customer environments.

Description

• Monitor and investigate security alerts across customer environments.
• Triage, investigate, and respond to security incidents from detection through resolution.
• Analyze endpoint, network, and log data to identify malicious activity.
• Communicate findings and remediation recommendations to customers and internal teams.
• Document investigations, response actions, and incident outcomes.
• Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities.

Requirements

• 3+ years of SOC, Incident Response, MDR, or Managed Security Services experience.
• Hands-on experience with EDR, SIEM, SOAR, and firewall technologies.
• Strong understanding of cyber threats, attack techniques, and incident response processes.
• Excellent written and verbal communication skills.
• Preferred Cortex XDR and/or Cortex XSOAR experience.
• Previous experience working shift-based or overnight security operations.
• CySA+, CEH, or similar security certifications.
• MDR, managed security, military cyber, or intelligence experience.