KIDS & TEENS TEAM

The Kids & Teens Team members are responsible for creating, hosting and providing a wonderful and unforgettable holiday experience for our youngest guests. This is delivered all within state-of-the-art facilities, allowing children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.

You would be working in the tailored Kids & Teens areas our “Sailors Shore” and “Teen Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.

MAIN DUTIES AND RESPONSIBILITIES

• Ensuring the safety and supervision of all children participating in our activity programme.
• Follow and implement all AROYA Cruise Saudi ship Policies and Procedures as outlined in the Company/Ships Manual.
• Adhere to all Safeguarding policies and procedures and report any concerns immediately.
• Lead, host and develop on our activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
• Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
• Complete guest embark and debark duties as directed by the Kids & Teens Manager
• Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift.
• Be a good positive role model and ensure a safe cruise experience for young guests.
• Communicate with parents/Guardians in a positive and professional manner.
• Assist in the planning, implementation and development of our kids and teens activity programme offering.

ADDITIONAL RESPONSIBILITES:

• Partake in inspections, trainings and meetings as required by Head of Department
• Abiding by rules and regulations set by AROYA Cruise Saudi and/or ship’s command and attend all training programs as specified by SCL (including all inspections, safety drills & training exercises, Environmental Training and Corporate Training Programmes).
• Participate in embarkation and emergency procedures
• Ensure that delivery standards are upheld, and SOPs followed for all activities
• Demonstrate the Aroya Values.
• Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues

AROYA BEHAVIOURS:

• We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’ For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
• We believe that our greatest assets are our people, those who serve and those whom we serve
• We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
• We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
• We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
• We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
• We engage with our guests and seek advice when unsure of how to ‘do the right thing’

AROYA VALUES:

• ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast,
• INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
• GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
• RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.

SKILLS REQUIRED:

• Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma