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Greek Operational Collections Specialist

📅 Jun 28, 2022
Debt CollectionIncident InvestigationDocumentation And Procedure DevelopmentProcess Improvement
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📜 Description

  • Process debt collection tasks according to work instructions.
  • Handle and investigate incidents related to daily tasks.
  • Create, develop, and update documentation and procedures.
  • Maintain quality in a fast-changing environment.
  • Identify opportunities to improve processes.

🛠️ Requirements

  • Able to work full time;
  • Native Greek speaker & good knowledge of English (written and spoken);
  • Experience with MS Office package;
  • Work experience in a back office (would be an advantage);
  • Work experience in debt collections (would be an advantage);
  • Additional language skills (would be an advantage);
  • Quick learner and good problem solver;
  • Attention to details and tech-savvy.

✨ Benefits

  • Hybrid work arrangements allowing to combine work from home and office (within Athens region)
  • A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
  • Culture of learning for individual career development and growth opportunities
  • Community driven environment where your experience matters
  • Full onboarding guidance to settle in comfortably
  • Rewards and recognition for individual contribution
  • Benefit package, including healthy environment, insurance, team building & sport activities etc.
Full job description

We are looking for Operational Collections Specialists with native Greek and English language skills and multi-level competencies to become members of a dedicated, enthusiastic team, that manages daily operations, shares and develops knowledge and much more.

Your responsibilities will include:

  • Processing various debt collection tasks according to work instructions;
  • Handling and investigating daily-task related incidents;
  • Creating, developing, and updating documentation and procedures;
  • Delivering quality in the fast-changing environment;
  • Identifying areas or processes for improvements.

Requirements

About you:

  • Able to work full time;
  • Native Greek speaker & good knowledge of English (written and spoken);
  • Experience with MS Office package;
  • Work experience in a back office (would be an advantage);
  • Work experience in debt collections (would be an advantage);
  • Additional language skills (would be an advantage);
  • Quick learner and good problem solver;
  • Attention to details and tech-savvy.


Benefits

What we offer:

  • Hybrid work arrangements allowing to combine work from home and office (within Athens region)
  • A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
  • Culture of learning for individual career development and growth opportunities
  • Community driven environment where your experience matters
  • Full onboarding guidance to settle in comfortably
  • Rewards and recognition for individual contribution
  • Competitive and experience based salary range
  • Benefit package, including healthy environment, insurance, team building & sport activities etc.

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