Proporcionar soporte técnico remoto para diversos sistemas y equipos en múltiples ubicaciones, asegurando la continuidad operativa y resolviendo incidencias de manera eficiente. El servicio se brindará de manera ininterrumpida, 365 días al año, cumpliendo con los estándares de calidad establecidos.
Requirements
Benefits
Administer and monitor Linux, Windows, and cloud infrastructure in a 24/7 production NOC, resolving incidents, maintaining system availability, and supporting operational processes and critical services.
Administer and monitor Linux, Windows, and cloud infrastructure in a 24/7 production NOC, resolving incidents, maintaining availability, automating operational tasks, and supporting critical services.
Tu assureras l’exploitation et l’amélioration de l’infrastructure Azure, des identités et des services de sécurité, en automatisant les changements par le code et en contribuant à la résolution des incidents complexes.
Own second-line IT support and the administration, maintenance, and improvement of Windows, macOS, and Linux environments, covering endpoint management, Microsoft 365, identity, infrastructure, and automation.
Plan and execute customer software upgrades across Linux-based, mission-critical call-handling environments, coordinating maintenance windows, validating compatibility, resolving issues, and documenting procedures and outcomes.
