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Customer Program Manager - PC (NS-64001083)

📅 Apr 8
Program ManagementCross-functional LeadershipSchedule ManagementRequirements Tracking
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📜 Description

  • Lead executive- and working-level engagements with SoC partners and customers across engineering, marketing, and business teams.
  • Build and maintain program frameworks tracking objectives, schedules, milestones, risks, issues, and decisions.
  • Translate technical and program information into clear materials and status updates for internal and external stakeholders.
  • Coordinate PC software and SoC programs across the product lifecycle, from concept through production and sustainment.
  • Align PC roadmaps, product capabilities, training, and communications with SoC vendors and customer needs.
  • Identify and resolve risks, manage escalations, and strengthen customer and partner collaboration.

🛠️ Requirements

  • Bachelor’s degree in Engineering or a related technical field, or equivalent experience and 10+ years of relevant industry experience in PC and/or server markets, including a strong foundation in engineering and/or program management.
  • At least 5 years of experience leading large, complex, cross‑functional programs.
  • Proven ability to deliver high‑quality products in a cross‑discipline and global working environment.
  • Strong program management skills, including schedule ownership, requirements tracking, risk management, customer communication, conflict resolution, and escalation management.
  • Demonstrated experience leading cross‑functional teams and driving execution at scale.
  • Solid understanding of PC markets, architectures, and technologies, including audio, power, haptics, and other mixed‑signal products.
  • Master’s degree in Engineering or a related field.
  • PMP certification.
  • Experience with PC and/or server development platforms and technologies.
  • Background in one or more of the following areas: system validation, BIOS/firmware development, Windows driver development.
Full job description
For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutions for the world's top consumer brands. Cirrus Logic is also known for its award-winning culture, which was built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn’t do it without our extraordinary workforce – and that’s where you come in. Join our team and help us continue to make Cirrus Logic an exceptional place to grow your career!

Cirrus Logic is seeking an experienced Customer Program Manager to own and drive our strategic partnership programs with leading SoC (System on Chip) providers. In this role, you will lead complex, cross‑functional initiatives and work closely with customers and partners to ensure the successful delivery of Cirrus Logic products across the PC ecosystem.

For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutions for the world's top consumer brands. Cirrus Logic is also known for its award-winning culture, which was built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn’t do it without our extraordinary workforce – and that’s where you come in. Join our team and help us continue to make Cirrus Logic an exceptional place to grow your career! #LI-Hybrid #LI-CC1 Export control restrictions based upon applicable laws and regulations would prohibit candidates who are nationals of certain embargoed countries from working in this position without Cirrus Logic first obtaining an export license.  Candidates for this role must be able to access technical data without a requirement for an export license. We are unable to sponsor or obtain export licenses for this role. Cirrus Logic strives to select the best qualified applicant for any opening. Different approaches, ideas and points of view are both valued and respected. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, national origin, age, protected veteran or disabled status, genetic information, or any other classification protected by applicable law.

What You'll Do

  • Lead and facilitate executive‑level and working‑level engagements with Cirrus Logic, SoC partners, and customers across engineering, marketing, and business teams. Define agendas, develop presentations, and drive productive discussions.
  • Establish and maintain a robust end‑to‑end program management framework to track customer programs and designs, including objectives, schedules, milestones, risks, issues, and decision checkpoints.
  • Synthesize complex technical and program information into clear, concise materials for effective communication with internal and external stakeholders at all levels.
  • Develop a strong understanding of the PC roadmap, Cirrus Logic product capabilities, and key enabling technologies. Partner closely with SoC vendors to align plans and ensure training, workshops, and communications are optimized for customer needs.
  • Communicate program schedules, delivery plans, and status updates clearly and consistently to the sales organization and internal partners.
  • Drive execution and coordination of all PC software and SoC‑related programs across the full product lifecycle, from concept through production and sustainment.
  • Build and maintain a broad, trusted network across customer and partner organizations to foster collaboration, transparency, and alignment.
  • Work closely with Sales and business segment teams to proactively identify and resolve risks, manage escalations, and ensure program success.
  • Identify and drive opportunities for deeper customer and partner engagement, including co‑design, co‑validation, and new or improved working models that support mutual goals.
  • Required Skills and Qualifications

  • Bachelor’s degree in Engineering or a related technical field, or equivalent experience and 10+ years of relevant industry experience in PC and/or server markets, including a strong foundation in engineering and/or program management.
  • At least 5 years of experience leading large, complex, cross‑functional programs.
  • Proven ability to deliver high‑quality products in a cross‑discipline and global working environment.
  • Strong program management skills, including schedule ownership, requirements tracking, risk management, customer communication, conflict resolution, and escalation management.
  • Demonstrated experience leading cross‑functional teams and driving execution at scale.
  • Solid understanding of PC markets, architectures, and technologies, including audio, power, haptics, and other mixed‑signal products.
  • Preferred Skills and Qualifications

  • Master’s degree in Engineering or a related field.
  • PMP certification.
  • Experience with PC and/or server development platforms and technologies.
  • Background in one or more of the following areas: system validation, BIOS/firmware development, Windows driver development.
  • Mandarin language skills are a plus.
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