🕒 5 days ago
The COO will lead day-to-day execution across departments, translate company strategy into measurable results, strengthen leadership and operating systems, and improve revenue, profitability, and guest outcomes.
Chief Operations Officer, Senior Official II
📅 Jul 10
Banking OperationsPayments ProcessingSWIFTSEPA
📜 Description
- Oversee daily banking operations, including payments, client accounts, reconciliations, and card programmes, within the Bank’s risk appetite.
- Manage relationships with payment counterparties, correspondent banks, BIN sponsors, card schemes, and third-party providers.
- Coordinate operational communications with the Central Bank of The Bahamas and escalate material issues to the CEO and Board.
- Ensure operations meet AML/CFT, exchange control, BTCRA, and CBOB requirements, supporting the AML/CFT monitoring function.
- Design and improve documented operational procedures, controls, and workflows with risk and compliance colleagues.
- Oversee outsourcing arrangements, intercompany support, operational reporting, and Board and committee papers.
🛠️ Requirements
- Bachelor's degree or above in finance, business administration, economics, banking, or a related field; postgraduate qualification or professional certification is an advantage.
- Minimum 7–10 years in banking or financial services, including at least 5 years in a senior operational management role at a licensed bank or regulated financial institution.
- Hands-on experience across payments processing (SWIFT, SEPA, or equivalent), client account lifecycle management, correspondent banking, and card programme or payment channel operations.
- Sound working knowledge of Bahamian banking regulation, including the BTCRA and CBOB guidelines, or an equivalent regulatory framework in a comparable jurisdiction.
- Understanding of AML/CFT obligations applicable to banks, including transaction monitoring, Non-Resident exchange control requirements, and CBOB regulatory reporting.
- Familiarity with core banking and payment systems; experience with digital or cloud-based core banking platforms is an advantage.
- Must satisfy CBOB fit and proper requirements, including competence, integrity, and financial soundness.
- Must not be employed at any other firm; any external non-executive positions must be disclosed and assessed for conflict of interest and full-time commitment compatibility.
- Strong operational management, analytical, and process-design capabilities.
- Ability to build robust processes in a lean, de novo banking environment with an evolving operating model.
✨ Benefits
- Competitive salary
- Annual leave
- Employee referral rewards
- Medical insurance
- Pension plans
- 30 additional days to work remotely from anywhere, subject to restrictions
- Two additional paid volunteer days each year
Full job description
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Chief Operations Officer holds direct executive responsibility for the Bank's day-to-day operations and serves as Senior Official II. The role encompasses operational management across payments, client accounts, correspondent banking, and card programme operations, alongside the regulatory accountability and deputisation responsibilities of the Senior Official II designation under the BTCRA. The COO works in close coordination with the Chief Executive Officer and senior officers to ensure all operational activities comply with applicable regulatory requirements and Board-approved policies.
Responsibilities
Requirements
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