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Senior Business Analyst - Latin America, Remote

๐Ÿ•’ 28 days ago
Business AnalysisRequirements GatheringStakeholder InterviewsProcess Mapping
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๐Ÿ“œ Description

  • Lead client and internal discovery interviews and workshops; document workflows, business rules, data definitions, and edge cases.
  • Break project scope into epics and stories to support estimation, and identify risks, assumptions, dependencies, and open questions.
  • Write and maintain Jira user stories and testable acceptance criteria; partner with the Product Manager on backlog prioritization and grooming.
  • Collaborate with design, engineering, and QA to clarify requirements, align screens and flows, and support test coverage during sprints.
  • Coordinate sprint demos and client user acceptance testing; serve as a client contact for scope and requirements questions.
  • Capture compliance, security, and audit needs, organize documentation, and communicate scope changes and tradeoffs.

๐Ÿ› ๏ธ Requirements

  • 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
  • Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
  • Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
  • Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
  • Hands-on experience with Jira; familiarity with Figma and collaborative docs.
  • Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
  • Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.
  • Experience in an agency, consultancy, or software services environment juggling multiple clients.
  • Exposure to regulated or compliance-heavy domains (e.g., SOC 2, telecom/outbound compliance, education, fintech).
  • Experience writing requirements for integrations with third-party platforms.

โœจ Benefits

  • Competitive salary and bonuses, including performance-based salary increases.
  • Generous paid-time-off policy
  • Flexible working hours
  • Work remotely
  • Continuing education, training, conferences
  • Company-sponsored coursework, exams, and certifications
Full job description
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community.

We're looking for a Business Analyst to turn business problems into clear, buildable requirements. You'll sit between our clients, our product team, and our engineers: running discovery, mapping processes, writing user stories and acceptance criteria, and making sure what we ship actually solves the problem it was meant to solve.
You'll work across a mix of client builds, client maintenance engagements, and Bluelight's internal products, and you'll play a key role when new projects are being scoped and estimated.
Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. Youโ€™ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If youโ€™re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. #LI-Remote

Responsibilities

  • Lead stakeholder interviews and workshops with clients and internal teams to understand goals, current workflows, and pain points.
  • Document current-state and future-state processes, business rules, data definitions, and edge cases.
  • Support new-project sizing by breaking scope into epics and stories that engineering can estimate with confidence.
  • Identify assumptions, risks, dependencies, and open questions early, and drive them to resolution.
  • Write clear user stories with testable acceptance criteria in Jira.
  • Partner with the Product Manager to prioritize and groom the backlog ahead of each two-week sprint.
  • Work with UI/UX design in Figma to make sure flows and screens match the requirements, and flag gaps before development starts.
  • Answer engineering questions during the sprint and keep requirements current as decisions are made.
  • Work with QA to make sure acceptance criteria translate into solid test coverage.
  • Support sprint demos and coordinate user acceptance testing with clients.
  • Keep requirements documentation organized in Google Drive so decisions and their rationale are easy to find later.
  • Make sure compliance, security, and audit requirements (including SOC 2 considerations) are captured as explicit requirements, not afterthoughts.
  • Act as a trusted point of contact for clients on scope and requirements questions.
  • Translate between business and technical audiences clearly and without jargon in either direction.
  • Surface scope changes early and help the team and client understand the tradeoffs.
  • Requirements

  • 3+ years as a Business Analyst, Product Analyst, or similar role on software projects.
  • Strong experience writing user stories and acceptance criteria in an agile/Scrum environment.
  • Proven ability to run discovery sessions and turn ambiguous input into structured requirements.
  • Comfort with process mapping and data modeling at a business level (flows, entities, relationships, rules).
  • Hands-on experience with Jira; familiarity with Figma and collaborative docs.
  • Excellent written and spoken English; comfortable leading client meetings with U.S. stakeholders.
  • Enough technical literacy to have productive conversations with engineers about APIs, integrations, databases, and system constraints.
  • Nice to Have

  • Experience in an agency, consultancy, or software services environment juggling multiple clients.
  • Exposure to regulated or compliance-heavy domains (e.g., SOC 2, telecom/outbound compliance, education, fintech).
  • Experience writing requirements for integrations with third-party platforms.
  • Familiarity with web application stacks (e.g., Laravel, React) and AWS.
  • Experience supporting estimation or proposal work for new projects.
  • Company Benefits

  • Competitive salary and bonuses, including performance-based salary increases.
  • Generous paid-time-off policy
  • Flexible working hours
  • Work remotely
  • Continuing education, training, conferences
  • Company-sponsored coursework, exams, and certifications
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