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Forward Deployed Engineer - Strategic Search Accounts

🕒 7 days ago
Technical IntegrationArchitecture OwnershipSaaS CommerceData Pipelines

📜 Description

  • The Forward Deployed Engineer (FDE) is Bloomreach's embedded technical partner inside our largest, most complex Search accounts.
  • This is not an implementation-support role — it's a strategic technical ownership role.
  • The FDE gets deep enough into a customer's broader commerce stack (not just the Bloomreach integration surface) to understand how Search decisions ripple through their catalog, data pipeline, merchandising operations,
  • The FDE is expected to act as a trusted advisor, proactively identifying risk, recommending the technically and commercially sound path, and pushing back, clearly and constructively, when a customer's preferred approach
  • Success in this role is measured by the strength of the technical relationship and the quality of the account's architecture, not just successful go-lives.

🛠️ Requirements

  • into a plan, and own that plan through execution. Sometimes this involves building on top of the product in ways most customers aren't.
  • Architect and advise on Feed, Pixel, and API implementations as part of a broader point of view on how the customer's data and systems should work together — not as isolated checklist items.
  • Guide customers on merchandising rule strategy in the Bloomreach dashboard, grounded in their business goals and site performance, not just feature capability.
  • Evaluate and stand behind implementation approaches for features not yet generally released, in partnership with the Solution Architect and Product, including testing and go-live readiness.
  • Strategic Advisory
  • Proactively surface risks, technical debt, and anti-patterns in a customer's implementation — even when that means challenging a customer's preferred approach or timeline.

Benefits

  • Health care including medical
  • Dental, and vision insurance • 401k Plan with employer contribution #LI-AB1 More things you'll like about Bloomreach: Culture: • A great

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