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Kundenservice-Support für Reklamationen - remote deutschlandweit (d/m/w)

📅 Jul 15
Customer ServiceComplaint ManagementCommunicationProblem-solving

📜 Description

  • Act as the point of contact for customers after vehicle purchase, handling complaints via phone or email.
  • Identify and assess damages and defects in used cars, collaborating with our automotive technicians.
  • Serve as a communication link between customers, internal departments, and service providers.

🛠️ Requirements

  • Strong communication skills and a service-oriented mindset.
  • Structured, independent, and team-oriented work style.
  • Interest in cars and willingness to learn in this area; career changers are welcome.
  • Fluent German and proficient with Google tools (Sheets, Gmail, Calendar, etc.).
  • Prior experience in customer service or the automotive industry as a mechanic, bodybuilder, or service advisor is advantageous.
  • Enhance the Autohero buying experience with your solution-oriented approach and qualified handling of customer complaints.

Benefits

  • Individual training and coaching for personal development.
Whitecollars

Customer Service & Virtual Assistant (E-commerce)

Whitecollars👥 11 - 50 employees🏢 Human Resources
🕒 3 days ago

As a customer-focused professional, you will manage daily customer interactions and order operations for growing e-commerce brands, influencing customer satisfaction and loyalty.

📍 🇱🇧 Beirut - Remote💼 Full-Time🥁 Junior🤝 Customer Success Manager📢 🇦🇪 Arabic Required📢 🇬🇧 English Required
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🕒 yesterday

As a Customer Service Agent, you will be the primary contact for customers, guiding them from order completion to vehicle delivery while ensuring a seamless experience.

📍 🇩🇪 Germany - Remote💼 Full-Time🥁 Junior🤝 Customer Success Manager📢 🇩🇪 German Required📢 🇬🇧 English Required
Customer ServiceDialog MarketingCall Center OperationsTeam Collaboration
Sourcefit

Patient Intake and Customer Service Specialist

Sourcefit👥 501 - 1000 employees🏢 Outsourcing/offshoring
🕒 4 days ago

The Patient Intake and Customer Service Specialist oversees the patient journey from initial inquiry to ongoing service, ensuring a smooth intake process and providing support for medical supply orders.

Patient IntakeCustomer ServiceUS Health Insurance KnowledgeInsurance Verification

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