Weโre hiring a Product Manager to leverage security expertise into Social Intelligence software that helps teams identify credible threats sooner and protect people effectively.
Product Manager, Member Engagement
๐ 2 days ago
๐ ๐บ๐ธ New York - Remote๐ฐ $135k - $150k / year๐น Mid-level๐ Product Manager๐ผ Full-Time
Product ManagementCustomer.ioAI-driven CapabilitiesCRM Tools
๐ Description
- Own the member engagement product roadmap, focusing on email, SMS, and AI-powered voice outreach.
- Configure and manage client campaigns in Customer.io, including audience segmentation and A/B testing.
- Analyze engagement data to identify drop-off points and opportunities for improvement.
- Collaborate with marketing to refine message content and drive member action.
- Serve as the internal expert on notification and outreach systems.
๐ ๏ธ Requirements
- 3-5 years of product management experience.
- Proven results in improving conversion or retention metrics.
- Strong analytics fluency.
- Experience with AI-driven consumer-facing product capabilities preferred.
- Knowledge of CRM tools like HubSpot or Customer.io.
โจ Benefits
- Flexible working environment with unlimited vacation time and company provided team lunches.
- Competitive pay
- Full health benefits (medical
- Dental
- Vision)
- Stock options
- 401k program
- Commitment to Diversity, Equity, and Inclusion
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