Anomali, headquartered in Silicon Valley, delivers the first Intelligence-Native Agentic SOC Platform — unifying a security data lake, the world's largest IOC repository, threat intelligence, and agentic AI into a single modern experience. The platform accelerates detection, investigation, and response, delivering earlier insights, faster action, and scalable modernization across any environment.
Whether augmenting existing tools or delivering complete SOC capabilities end-to-end, Anomali empowers security teams to operate faster, smarter, and with confidence.
Beyond Detecting. Start Deciding. Start Acting.
• Bachelor's degree in Computer Science, Engineering, or a related field. Additional 3 years of relevant experience considered in lieu of degree.
• Demonstrated experience presenting to and building trust with senior security leadership (Director/VP/CISO level), including running QBRs/ERs that connect technical adoption to business outcomes
• Customer-first attitude; a listener who is customer-oriented and attentive to their needs
• Proven experience (5+ years) in a technical customer success, solutions engineering, sales engineering, or similar role, preferably in a SaaS or technology company with experience in cybersecurity technologies and architectures including coverage areas:
o SOAR
o SIEM
o Firewalls
o EDR / XDR
o Security Controls & Logs
• Significant experience working in enterprise accounts, SecOps, and Threat Intel
• Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc.) including implementation, configuration, integration and optimization
• Strong grasp of general networking concepts and proficiency with various Operating Systems; proficiency with relevant log telemetry (network, Identity, etc.)
• Experience in managing multiple stakeholders and projects as a lead and team player. Adept influencer at the senior executive level.
• Critical thinker with problem-solving skills; enjoys solving technical and challenging issues
• Works well under pressure with a high tempo of operations
• Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
• Experience in using tools like Gainsight, SalesForce, and JIRA
• Willing to travel up to 25% of the time.
• The position is remote in the US. However, candidates local to the Bay area would work a hybrid schedule at our Redwood City, CA HQ.
• This position is not eligible for employment visa sponsorship. The successful candidate must not now, or in the future, require visa sponsorship to work in the US.
The Senior Technical Account Manager will lead customer onboarding and implementation, ensuring adoption and measurable outcomes through strategic account management and AI-driven solutions.
Own technology and distribution partner relationships, keeping integrations and content healthy, resolving technical issues, launching new connections, and growing partner revenue through disciplined account management.
As a Senior Technical Account Manager, you will manage technical account operations, ensuring integration health, driving initiatives, and mentoring team members to enhance merchant value.
As a Staff Technical Account Manager, you'll guide customers through implementation and adoption, ensuring they derive long-term value from their investment in 1Password's solutions.
Own strategic client relationships by resolving technical issues, optimizing payment integrations, coordinating migrations, and helping enterprise customers adopt payment products and navigate changes in the payments landscape.
