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Manager, Fraud Operations

πŸ•’ 7 days ago
Fraud Risk PreventionDispute ResolutionOperational StrategyTeam Leadership

πŸ“œ Description

  • Lead, coach, and develop people leaders and Individual Contributors across specialized teams.
  • Drive team performance using metrics such as productivity, quality, and customer outcomes.
  • Define and implement operational strategies to improve efficiency and compliance.
  • Translate business goals into clear team objectives and ensure operational alignment.
  • Serve as the escalation point for complex issues and establish frameworks for resolution.

πŸ› οΈ Requirements

  • 6+ years of experience in disputes and fraud risk prevention within the FinTech industry.
  • 5+ years in fraud management or related people management roles.
  • Demonstrated success in setting strategy and delivering operational change.
  • Strong strategic planning and risk management skills.
  • Exceptional executive communication and influence skills.
  • Experience with AI project-driven initiatives and data-driven methodologies.

✨ Benefits

  • 100% subsidized medical coverage for you and your dependents.
  • Generous stipends for Technology, Food, and Lifestyle needs.
  • Competitive vacation and holiday schedules.
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