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Product Operations Specialist

🕒 25 days ago
Product OperationsProgram CoordinationAnalytical SkillsAttention To Detail

📜 Description

  • Resolve day-to-day operational issues and regulatory requests across our product portfolio.
  • Intake and triage incoming bugs and requests from stakeholders, ensuring clarity on priority and estimated resolution time.
  • Build expertise in products and processes for reliable cross-functional support.
  • Support the launch of new courses and products, including LMS configuration tasks.
  • Partner with the Regulatory team on course requirements and updates.
  • Monitor product and course metrics, investigating trends and summarizing findings.

🛠️ Requirements

  • 2+ years experience in product operations, program/project coordination, or a similar analytical role.
  • Exceptional attention to detail and strong follow-through.
  • Ability to communicate clearly and build productive cross-functional relationships.
  • Curiosity and an investigative mindset for untangling operational problems.
  • Ability to work through ambiguity and prioritize competing requests.
  • Experience with AI tools for workflow automation is a plus.

Benefits

  • Competitive total rewards (base salary + bonus/stock options, if applicable)
  • 401k match
  • Robust medical
  • Dental
  • Vision
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