The Sr Manager - Creative Services Ops ensures stakeholder satisfaction by translating business needs into actionable plans while managing creative projects within the internal agency.
Delivery Senior Manager with German (Agile Coach)
📜 Description
- Manage resource allocations and workload assignments in strict alignment with delivery requirements and projected financial performance.
- Rigorously evaluate plans and dependencies while monitoring estimates, schedules, and deviations to maintain project integrity.
- Formulate and propose strategic adjustments to maintain delivery objectives while ensuring customer sign-off on all critical milestones.
- Foster a professional and transparent environment among all stakeholders, including the delivery team, client, and client partners.
- Identify and propose process improvements, cost optimization strategies, and time-saving measures to enhance project efficiency.
🛠️ Requirements
- Strong communication and facilitation skills
- Reliable and accountable mindset
- Structured and process-oriented thinking
- Transparency in communication and decision-making
- Ability to influence and drive change across teams
- Pragmatic and solution-oriented approach
- Strong ownership and follow-through
- Process analysis and process improvement
- Design and implementation of organizational processes and governance frameworks
- Agile ways of working and Agile transformation initiatives
✨ Benefits
- Medical benefits
- Gym support
- Personalized fitness options for an active lifestyle
- Team events
- Healthy Habits Club
- Develop and implement comprehensive project plans, fostering a collaborative environment and establishing a shared vision for project success.
Full job description
Company Description
Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and 20 years of experience in turning business challenges into opportunities and growth.
A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions.
With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community.
Real impact one step at a time
You will have an impact on the project’s and team's evolution, as well as the chance to contribute with your own ideas and expertise in building a successful relation with the client.
Job Description
Our clients are leading institutions in the banking sector, committed to being a reliable financial partner for individuals and businesses. They focus on delivering innovative banking solutions, ensuring financial stability, and supporting sustainable economic growth.
Responsibilities
- Strategic Planning -> Develop and implement comprehensive project plans, fostering a collaborative environment and establishing a shared vision for project success.
- Resource Management -> Manage resource allocations and workload assignments in strict alignment with delivery requirements and projected financial performance.
- Ensuring Project Reliability -> Rigorously evaluate plans and dependencies while monitoring estimates, schedules, and deviations to maintain project integrity.
- Optimizing Outcomes -> Formulate and propose strategic adjustments to maintain delivery objectives while ensuring customer sign-off on all critical milestones.
- Transparent Collaboration -> Foster a professional and transparent environment among all stakeholders, including the delivery team, client, and client partners.
- Smart Optimization -> Identify and propose process improvements, cost optimization strategies, and time-saving measures to enhance project efficiency.
- Risk & Issue Management -> Proactively identify potential risks and blockers, establish mitigation plans, and drive issue resolution to keep the project on track.
- Leadership & Mentoring -> Inspire, motivate, and guide the delivery team, fostering accountability, ownership, and a culture of continuous improvement.
Soft Skills Required
• Strong communication and facilitation skills
• Reliable and accountable mindset
• Structured and process-oriented thinking
• Transparency in communication and decision-making
• Ability to influence and drive change across teams
• Pragmatic and solution-oriented approach
• Strong ownership and follow-through
Qualifications
Profile Requirements
We are looking for profiles with experience in one or more of the following areas:
• Process analysis and process improvement
• Design and implementation of organizational processes and governance frameworks
• Agile ways of working and Agile transformation initiatives
• Change management and organizational alignment
• Cross-functional collaboration across business and IT teams
Must have
- 7+ years of experience in coordinating complex IT project, including Fixed Price projects.
- Comprehensive knowledge and practical application of Project Management methodologies.
- Proven ability to identify optimal solutions across diverse contexts, evaluating multiple alternatives, anticipated outcomes, and potential risks.
- Strong strategic planning skills and methodology adaptation, combined with team management skills to drive alignment and achieve common objectives.
- Proven track record of delivering projects end-to-end within scope, budget, and timeline in dynamic environments.
- Experience leading cross-functional teams (Developers, Testers, Business Analysts, Architects, etc.).
- Interpersonal, communication, and negotiation skills, with a proven ability to build and maintain relationships at all organizational levels.
- Regular use of AI tools to improve productivity, automate or reduce repetitive work, support decision-making, and deliver higher-quality outcomes.
- Ability to use AI tools responsibly by structuring effective prompts, critically validating outputs, understanding limitations, and taking ownership of the final result.
- Fluent in written and spoken English & German language
Nice to have
- Solid technical background in IT systems or software development.
- PMI ACP, PSM I/II, ICP - ACC, SAFe, ICP-ATF
As a people-first organisation, we believe diversity strengthens our teams and drives innovation. All employment decisions are based on merit, skills, and performance, without discriminating based on any personal characteristic. This reinforces our commitment to providing an inclusive and respectful workplace.
Additional Information
At Accesa you can:
Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.
- Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalized fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club.
- Work-Life Fusion: In very dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
- Emotional Wellbeing: We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance.
- Social Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.
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